Robert Thone
Sevierville,TN
Summary
Dependable customer service professional with a track record of success in the field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
40
40
years of professional experience
Work History
Night Specialist
Moon Pie Store and General Book Warehouse
Pigeon Forge, TN
01.2023 - Current
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Cast Member
Titanic Museum Attraction
Pigeon Forge, TN
03.2010 - 06.2023
- Managed crowd control during peak times to maintain orderliness in the facility.
- Interacted with guests to entertain and create fun atmosphere.
- Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
- Monitored guest behavior to ensure safety protocols were followed throughout the facility.
- Trained new cast members on procedures, policies, and safety regulations.
Sales Associate
Pepper Palace: Island
Pigeon Forge, TN
05.2017 - 10.2020
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Minister
Christian Churches Monitoring Group
, Indiana, Illinois, Texas
06.1984 - 08.2006
- Delivered inspiring sermons on Sundays and special occasions.
- Created Bible study classes to help people grow spiritually.
- Conducted weekly meetings with church staff and congregation to discuss upcoming events, services, and activities.
- Visited, counseled, and prayed with church members to provide pastoral care.
- Officiated weddings and led funeral services for church members.
Education
Bachelor of Arts - Christian Ministry
Lincoln Christian College & Seminary
Lincoln, IL05-1984
Skills
- Customer Service
- Cash Auditing
- POS Systems Operations
- Issue Resolution
Timeline
Night Specialist
Moon Pie Store and General Book Warehouse
01.2023 - Current
Sales Associate
Pepper Palace: Island
05.2017 - 10.2020
Cast Member
Titanic Museum Attraction
03.2010 - 06.2023
Minister
Christian Churches Monitoring Group
06.1984 - 08.2006
Bachelor of Arts - Christian Ministry
Lincoln Christian College & Seminary
Similar Profiles
Robert (Bob) ThoneRobert (Bob) Thone
Key Holder at Moon Pie Store & Book WarehouseKey Holder at Moon Pie Store & Book Warehouse
Zyasia Johnston-MccutchenZyasia Johnston-Mccutchen
Store Manager at Book WarehouseStore Manager at Book Warehouse
Ritchel SicoRitchel Sico
Sales Associate at EXPRESSIONS/ NATIONAL BOOK STORESales Associate at EXPRESSIONS/ NATIONAL BOOK STORE