Andrea Tornai

Provide administrative support to agents,including scheduling,documents preparation.

Ensured smooth office operations by managing databases,organizing files,and coordinating meetings

Delivered exceptional service at luxury events,including weddings,conferences,and private gatherings. Coordinated with kitchen staff and event planners to ensure seamless event execution. Maintained a polished and professional demeanor while serving high-profile guests.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Set up banquet tables and chairs based on event requirements.
• Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Adhered to all health and safety regulations while serving food and beverages.

Delivered timely and courteous room service to hotel guests. Ensured strict adherence to food safety and quality standards.Managed guest inquiries and resolved concerns to enhance their stay.

Prepared and served meals for school catering operations. Ensured compliance with food safety regulations and hygiene standards. Assisted in daily operations,including menu preparation and inventory management.