Andrea Vigilance
Queens,NY
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gothamcityorthopedics
10.2023 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Receptionist
Westhab Inc
03.2019 - 12.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Office Assistant
Martine Center
01.2016 - 03.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
Education
Associate of Applied Science - Medical Administration
Monroe College
Bronx, NY06-2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- ECW
Certification
- Certified Clinical Medical Assistant 01/2027
- Basic Life Support
- CPR / AED / First-Aid
- BBP (Bloodborne Pathogens) 01/2026
Timeline
Medical Assistant
Gothamcityorthopedics
10.2023 - 07.2024
Medical Receptionist
Westhab Inc
03.2019 - 12.2022
Medical Office Assistant
Martine Center
01.2016 - 03.2019
- Certified Clinical Medical Assistant 01/2027
- Basic Life Support
- CPR / AED / First-Aid
- BBP (Bloodborne Pathogens) 01/2026
Associate of Applied Science - Medical Administration
Monroe College
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