Andrea Walther

• Supervised daily bar operations, ensuring compliance with health and safety regulations.
• Developed creative cocktail menus to enhance customer experience and drive sales.
• Trained and mentored staff on beverage preparation and customer service techniques.
• Managed inventory levels, coordinating orders to optimize supply chain efficiency.
• Established strong vendor relationships to secure favorable pricing and product availability.
• Led promotional events to increase brand visibility and attract new clientele.
• Closed out cash register and prepared cashier report at close of business.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Analyzed customer feedback to refine offerings and improve service delivery.

• Crafted and served a diverse range of beverages to enhance customer satisfaction.
• Managed inventory levels to ensure availability of popular ingredients and supplies.
• Maintained cleanliness and organization of bar area to meet health regulations.
• Implemented efficient workflow processes to reduce wait times during peak hours.
• Resolved customer complaints promptly, ensuring positive experiences and loyalty.
• Served high customer volumes during special events, nights, and weekends.

• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

Coursework pertaining to theories of subjectivity across the Americas.

Graduate Teaching Fellow: Spanish 101, 102, 103

Graduate Teaching Fellow: Writing 121, 122

Passed French translation exam

Equivalency in Spanish translation via coursework