Summary
Work History
Education
Skills
Timeline
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Andrea Ward-sampler

Andrea Ward-sampler

Spring,TX

Summary

Skillful logistics operation analyst adeptly supporting system management and problem resolution to improve records management. Over 25 years of experience managing customer activity, addressing technical issues and maintaining system operations. Skillfully assessed operational procedures, providing hands-on experience analyzing records and investigating complex troubleshooting issues. Accomplished expert navigating latest compliance regulations and service-level agreements, maintaining strict compliance with updated standards.

Work History

Operations Analyst

ELWOOD STAFFING
Houston, TX
02.2022 - 03.2023
  • Coordinating and monitoring supply chain operations
  • Ensuring premises, assets and communications are used effectively.
  • Utilizing logistics IT to optimize shipping and transport procedures.
  • Maintain and update company excel spreadsheets.
  • Contact over 20 agents and clients worldwide daily to ensure swift and timely transit times.
  • Assessed operational performance to identify areas for improvement.
  • Created and managed operational databases to store and track data and maintain accurate information.

OPERATION ANALYST

CEVA LOGISTICS
Houston, TX
01.2020 - 02.2022
  • Cultivate strong cross-functional relationships across all levels, internally and externally, to support operational objectives
  • This includes supply chain support, assisting in resolving logistic issues (rail, air, trucking and vessel) and minimizing potential adverse logistics problems through constant communications.
  • Developed written documents and reports related to programs and operations.
  • Identified and analyzed project risks and developed mitigation strategies.

OPERATIONS TEMP

ELWOOD STAFFING
Houston, TX
04.2019 - 01.2020
  • Assisted in closing an existing account, monitor emails, assisted drivers with directional issues
  • Take and relay messages about pickup and delivery issues
  • Maintain and update the excel spreadsheets
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reported issues to higher management with great detail.

LABORTORY ASSISTANT

LABCORP
09.2018 - 04.2019
  • Participated in facility surveys and inspections made by authorized governmental agencies
  • Performed lab tests and communicated results to supervisor for next phase of the process
  • Measured urine and delivered specimens to lab
  • Reviewed documentation for compliance with requirements and accuracy of information.

WAREHOUSE ASSOCIATE

AMAZON DISTRIBUTION CENTERS
10.2015 - 12.2017
  • Verified received packages with freight records, inspected products for defects and damages, examined ingoing and outgoing shipments
  • Worked safely around moving machinery
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents
  • Communicated at all organizational levels on Driver or internal issues
  • Promoted to a Level 2 Assistant, where I was in charge of overseeing training of new employees on policies, proper PPE usage and drivable equipment safety.

Education

Social Worker

Aurora University
Aurora, IL

Social Worker

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Nicholas Senn High School
Chicago, IL
06.1989

Skills

  • Workflow Improvements
  • Operations and Procedural Knowledge
  • Operational Efficiency
  • Process Updates
  • Staff Support

Timeline

Operations Analyst

ELWOOD STAFFING
02.2022 - 03.2023

OPERATION ANALYST

CEVA LOGISTICS
01.2020 - 02.2022

OPERATIONS TEMP

ELWOOD STAFFING
04.2019 - 01.2020

LABORTORY ASSISTANT

LABCORP
09.2018 - 04.2019

WAREHOUSE ASSOCIATE

AMAZON DISTRIBUTION CENTERS
10.2015 - 12.2017

Social Worker

Aurora University

Social Worker

Southern New Hampshire University

High School Diploma -

Nicholas Senn High School

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Andrea Ward-sampler