Andrea York
Nampa,ID
Summary
Proficient medical assistant with a strong background in patient-focused care and medical office administration. Successfully managed appointment scheduling and improved patient flow, contributing to enhanced clinic efficiency and overall patient satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Assistant
Silktouch Med Spa
03.2025 - Current
- Administered patient assessments and collected medical histories to ensure accurate data for treatment planning.
- Assisted in laser treatments and skincare procedures, ensuring patient comfort and safety throughout processes.
- Managed appointment scheduling and coordinated patient flow to optimize clinic operations and reduce wait times.
- Processed billing and insurance claims accurately, enhancing revenue cycle efficiency and minimizing errors.
- set up non-surgical procedures such as Botox injections, dermal fillers, and laser treatments with precision and skill.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Social Media Manager
Personal Business
01.2021 - Current
- Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.
- Managed content calendars across multiple platforms, ensuring timely and relevant posts.
- Analyzed performance metrics to optimize campaigns and improve audience targeting.
- Collaborated with cross-functional teams to align social media efforts with overall marketing goals.
Dermatology Medical Assistant
Platnium Dermatology
05.2024 - 10.2025
- Assisted dermatologists during patient examinations and procedures to enhance workflow efficiency.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Educated patients on skincare routines and post-procedure care to improve treatment outcomes.
- Coordinated appointments and follow-up visits, optimizing scheduling processes for increased patient satisfaction.
- Assisted in patient preparation for Mohs surgeries, ensuring comfort and compliance with safety protocols.
- Maintained accurate medical records and facilitated documentation for procedural efficiency.
Dermatology Medical Assistant
Advanced Dermatology Surgical And Medical Group
02.2022 - 11.2024
- Conducted preliminary assessments, recording vital signs and medical histories for comprehensive evaluations.
- Implemented inventory management practices to ensure availability of supplies and reduce waste.
- Trained new staff on office protocols and operational procedures to maintain high standards of care.
- Collaborated with multidisciplinary teams to streamline patient care processes and enhance service delivery.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
Education
Associate of Science - Nursing
CWI
Nampa, ID03.2028
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient-focused care
- Reliable team player
- Electronic health records
- Electronic medical records
- CPR
- Medical procedures
- Patient flow management
- Sterilization techniques
- Medical supply inventory
- Medical office administration
- Sterile technique
Accomplishments
- Built hands-on experience supporting medical aesthetic providers with patient care, injectable procedures, treatment preparation, scheduling, and clinical workflow.
- Developed a diverse healthcare background through experience in both medical aesthetics and veterinary medicine.
- Trusted with coordinating patient flow, preparing treatment rooms, maintaining accurate documentation, and supporting providers in a fast-paced clinical environment.
- Successfully transitioned into higher education and began completing prerequisite coursework toward a Registered Nursing degree.
Certification
- CNA - Certified Nurse Assistant- In the process
Timeline
Medical Assistant
Silktouch Med Spa
03.2025 - Current
Dermatology Medical Assistant
Platnium Dermatology
05.2024 - 10.2025
Dermatology Medical Assistant
Advanced Dermatology Surgical And Medical Group
02.2022 - 11.2024
Social Media Manager
Personal Business
01.2021 - Current
Associate of Science - Nursing
CWI