Andrea Zerphy
Zephyrhills,FL
Summary
Accomplished Owner Operator at Self Employed Web, adept in Operations Management and Personnel Management, significantly enhanced customer satisfaction through strategic business planning and staff development. Ran cash register. Cashier and bookkeeping balancing.
Overview
28
28
years of professional experience
Work History
Cashier
ShopRite
07.2006 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Owner Operator
Corner Deli
07.1991 - 07.2006
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Bachelors Degree In Nursing - Nursing
University of Virginia
Charlottesville, VASkills
- Operations Management
- Documentation And Reporting
- Hiring
- Balancing cash, register, and bookkeeping
- Staff Training
- Personnel Management
Timeline
Cashier
ShopRite
07.2006 - 07.2019
Owner Operator
Corner Deli
07.1991 - 07.2006
Bachelors Degree In Nursing - Nursing
University of Virginia