Andrea Arellano Burtcher
San Jose,CA
Summary
Licensed Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals. Pursues opportunities to learn new skills and contribute to group success. Motivated to provide prompt, friendly and professional service at all times. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience delivering customer service, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
C.A.S.I. After School Program Leader
Catholic Charities Of Santa Clara County
06.2020 - Current
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Supervised groups of up to 30 children under age 14 from arrival through departure at end of day.
- Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
Commercial Driver
PepsiCo Beverage Company
07.2022 - 11.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient route.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages/hazards.
- Verified accuracy of all deliveries against order forms.
Lead Driver
Pacific Supply
07.2020 - 06.2022
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
PRNS Rec Leader
City Of San Jose
01.2019 - 07.2020
- Monitored participation in recreational activities to provide assistance to participants.
- Assisted in preparing recreational materials and supplies for each activity.
- Researched, planned and organized mentally stimulating activities for community and different age groups.
- Liaised with community organizations to promote recreational activities.
Sales Advisor
24 Hour Fitness
02.2018 - 09.2019
- Scheduled appointments and managed master calendar.
- Increased sales by 25%, offering advice on purchases and promoting additional products.
- Responded to in-person and telephone requests for information about company offerings.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Education
Licensed - Licensed Phlebotomist
Phlebotomy Training Specialists
Santa Clara, CACertified - Echocardiogram ECG
Phlebotomist Training Specialist
Santa Clara, CACDL Certification - Commercial Driver
Coast To Coast Trucking
San Jose, CA05.2020
High School Diploma -
Montgomery High School San Diego
San Diego, CA06.2018
Skills
- Spanish Fluency
- Computer Proficiency
- Venipuncture Expertise
- Capillary puncture
- Blood Culturing
- Butterfly Venipuncture
- CPR AED (CPR AED)
- Phlebotomy Technician (PT)
- Patient Communication
- Certified ECG Technician
- Vitals monitoring
Timeline
Commercial Driver
PepsiCo Beverage Company
07.2022 - 11.2023
Lead Driver
Pacific Supply
07.2020 - 06.2022
C.A.S.I. After School Program Leader
Catholic Charities Of Santa Clara County
06.2020 - Current
PRNS Rec Leader
City Of San Jose
01.2019 - 07.2020
Sales Advisor
24 Hour Fitness
02.2018 - 09.2019
Licensed - Licensed Phlebotomist
Phlebotomy Training Specialists
Certified - Echocardiogram ECG
Phlebotomist Training Specialist
CDL Certification - Commercial Driver
Coast To Coast Trucking
High School Diploma -
Montgomery High School San Diego
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