Andrea Karg (Andi)
Tigard,OR
Summary
Reliable Medical Support professional with 10+ years of experience in outpatient ambulatory clinic environment. Expertly assist with office operations and physician support by gathering patient information, post operative care and patient education. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Kaiser Permanente Northwest
06.2012 - 04.2023
- Answered telephones, office correspondence, answer questions, and direct calls to staff.
- Roomed patients, fielded questions, prepared for physician exams, and upcoming surgeries.
- Assisted physicians with minor procedures.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Senior staff in busy outpatient ambulatory clinic that saw as many as 2500 patients per month.
- Extensive experience in post operative wounds, and traumatic injury care.
- Orientate and Mentor to new staff and externs on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated interdepartmentally to maintain patient-focused, engaging and compassionate environment.
- Help to maximize clinics flow, through scheduling and prep and triage of schedules.
Vocational Counselor/Recruiter
Goodwill Industries Columbia Willamette
04.2005 - 04.2010
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Maintained knowledge of market and diverse career opportunities.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
Education
No Degree - First Aid, BLS
Cascade Training
Portland01.2021
Certification - Medical Assisting
Concorde Career College
Portland, OR12.2011
High School Diploma -
Hillsboro High School
Hillsboro, OR06.1991
Skills
- EMR - EPIC Proficient
- Training and Mentorship
- Customer Service Expert
- Assisting with Physical Exams
- Extensive Wound Care, Suture Removal
- Experience with Aseptic Technique
- UBT Co Lead / Team Mentor
- Pre & Post Operative Procedure Care
- Clinical Project Management
- Orthopedic Technician Experience
- Maximized & Streamlined Clinical Flow
- Direct Patient Care & Coordination
Timeline
Medical Assistant
Kaiser Permanente Northwest
06.2012 - 04.2023
Vocational Counselor/Recruiter
Goodwill Industries Columbia Willamette
04.2005 - 04.2010
No Degree - First Aid, BLS
Cascade Training
Certification - Medical Assisting
Concorde Career College
High School Diploma -
Hillsboro High School
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