Andreas Akalou
Summary
Creative and results-driven communications professional with experience in social media marketing, digital content creation, and brand storytelling. Skilled in developing engaging multimedia content, managing online presence, and leveraging analytics to improve performance. Strong background in customer engagement, sales growth, and client relationship management with proven ability to adapt in fast-paced environments. Eager to contribute creativity, strategy, and technical skills to a growing organization.
Overview
4
4
years of professional experience
Work History
Server
Red Robin
03.2025 - Current
- Delivered excellent customer service in a fast-paced, high-volume restaurant environment, ensuring positive guest experiences.
- Consistently increased sales by recommending featured items and tailoring suggestions to customer preferences.
- Built strong interpersonal skills by engaging with diverse customers and resolving concerns quickly and professionally.
- Partnered with team members and kitchen staff to ensure accuracy, efficiency, and smooth daily operations.
Social Media Marketing (Freelance)
Dolce & Bean
02.2025 - 05.2025
- Enhanced the online presence of a specialty chocolate shop through Instagram, TikTok, and Facebook.
- Created and edited engaging videos and graphics to showcase the shop's products and atmosphere.
- Monitored social media trends and adapted strategies, increasing customer engagement and in-store visits.
- Boosted post reach and interactions by developing trend-driven campaigns.
Digital Media Case Study
University of Maryland
10.2023 - 01.2024
- Researched and designed an innovative approach to sports reel production focused on engagement and accessibility.
- Applied advanced editing tools and targeted storytelling techniques to streamline content creation.
- Presented findings that demonstrated the value of optimized content in driving audience engagement.
World Cup Podcast
University of Maryland
09.2022 - 12.2022
- Produced and edited a podcast covering the 2022 World Cup, incorporating research, commentary, and audio editing.
- Collaborated with classmates to plan episodes and deliver engaging sports media content.
- Received top marks for quality of production and communication impact.
Identity Design Project
University of Maryland
01.2022 - 03.2022
- Designed a full identity package including logo and business cards for a mock company.
- Utilized Adobe Illustrator and InDesign to create professional, brand-aligned designs.
- Delivered polished designs that met the project brief and earned top evaluation scores.
Education
Bachelor of Arts (B.A.) - Digital and Media Communication
University of Maryland
College Park, MD05.2024
Associate of Arts (A.A.) - General Studies
Harford Community College
08.2021
Skills
- Customer Engagement & Relationship Building
- Sales Techniques & Revenue Growth Strategies
- Social Media Marketing & Content Strategy
- Video Editing (CapCut, Adobe Premiere)
- Graphic Design (Adobe Illustrator, InDesign, Canva)
- Analytics & Performance Tracking
- Strong Written & Verbal Communication
- Microsoft Office Suite
Timeline
Server
Red Robin
03.2025 - Current
Social Media Marketing (Freelance)
Dolce & Bean
02.2025 - 05.2025
Digital Media Case Study
University of Maryland
10.2023 - 01.2024
World Cup Podcast
University of Maryland
09.2022 - 12.2022
Identity Design Project
University of Maryland
01.2022 - 03.2022
Bachelor of Arts (B.A.) - Digital and Media Communication
University of Maryland
Associate of Arts (A.A.) - General Studies
Harford Community College