Andreas Morales

• Answered telephone and email inquiries from potential customers.
• Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
• Responded to customer enquiries via telephone and email.
• Contacted associated dealerships to locate desired vehicles meeting customer specifications.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Performed duties and provided service in accordance with established operating procedures and company policies.
• Monitored metrics and developed actionable insights to improve efficiency and performance.
• Developed documentation and logs of implemented solutions and generated and submitted reports.
• Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.

• Loaded, unloaded and moved material to and from storage and production areas.
• Assisted team members with tasks that require group effort.
• Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
• Notified supervisors of defective equipment or material.

Operated heavy equipment and heavy vehicles to load and unload order

• Conducted research studies which led to development of program.
• Evaluated potential subject participants to assess suitability for planned studies.
• Designed and executed study approaches.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

• Worked in fast-paced environment with sense of urgency to serve guests quickly.
• Understood cooking techniques and fundamentals to maximize safe food handling.
• Prepared food items according to recipe to drive quality and consistency.
• Maximized sales potential by properly prepping, storing and rotating food products.