Delivered excellent customer service by explaining technical product features and resolving concerns skills that translate directly to client facing technical support roles.
Maintained knowledge of vehicle systems and options, showing strong ability to learn and apply technical information valuable in diagnosing and repairing beverage equipment.
Managed workflow independently in a fast paced, goal oriented environment, preparing for the autonomy expected in field service work.
Aldi Warehouse Associate
Aldi Warehouse
05.2024 - 01.2025
Operated warehouse machinery and conducted routine maintenance checks, building strong mechanical awareness suited for beverage equipment repair.
Maintained speed and accuracy under pressure, ensuring timely deliveries and minimal downtime transferable to field service environments
Lead Server
The Arbor at Delray
03.2020 - 04.2022
Supervised and helped dining staff to ensure efficient and high-quality service for residents.
Trained new servers on practices, customer service, and safety.
Worked with kitchen staff to meet dietary needs and preferences.
Handled residents concerns to maintain satisfaction and a welcoming environment.
Maintain cleanliness, organization, and compliance with health and safety regulations.
Education
High-school Graduate - Engineering Program ACU Certification
Park Vista
Boynton Beach, FL
Skills
Handling diverse customer needs
Managing complaints professionally and constructively
Building rapport and trust quickly with clients
Negotiation and deal structuring
Working with sales quotas
Multitasking in high pressure environments
Adaptability
Time management and prioritization
Detail oriented and quality driven
Goal driven and self-motivated
Coachable and fast learner
Professional appearance and communication
Strong follow up and persistence
Timeline
Car Sales Associate
Crain Kia
02.2025 - 06.2025
Aldi Warehouse Associate
Aldi Warehouse
05.2024 - 01.2025
Lead Server
The Arbor at Delray
03.2020 - 04.2022
High-school Graduate - Engineering Program ACU Certification