Andreas Tsirikos
Wilton,CT
Summary
Dedicated customer service-oriented management professional with twelve years of experience in sales and more than twenty in providing exceptional customer satisfaction.
Detailed driven, hard-working goal oriented sales professional, and thrives in fast-paced environments. Strong leader and great team-builder. Excels at handling customers, solving problems, and dealing with crises. Greatly enjoys training individuals and seeing them grow.
"Selling cars is an ambition and aspiration"
Overview
12
12
years of professional experience
Work History
General Manager
DARCARS Lexus Of Greenwich
07.2023 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased sales plan by 25%
- Increased sales efficiency to over 120%
- Stabilized the dealerships market share to over 10% in Lexus district 2
- increased service gross by 25%
- increased warranty rate by 22% and hours per RO to almost 3 hours
General Sales Manager
DARCARS Lexus Of Englewood
01.2023 - 06.2023
- Coaches and counsels sales personnel, assisting with selling efforts and helping them reach targets.
- Building relationships with customers and community to establish long-term business growth.
- On pace of increasing market share from 16.5% in 2022 to over 20%
- Won 2nd and 3rd position in Lexus Eastern area for January and February
- Increased Pre-own volume to over 80 units per month
- Won L-certified Lexus contest
General Manager
DARCARS Lexus Of Mount Kisco
12.2021 - 01.2023
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms. (car detailing company, photographer, gas station and process of fuelling cars etc)
- Boosted Net profit by 1.2M compared to 2021 and over 4M compared to 2020
- Achieved 80% turn rate (Lexus standard) in 10 out of 12 months
- Negotiated and achieved warranty increase per hour by $32
- Boosted labor rate to three hours per repair order
General Sales Manager
DARCARS Lexus Of Mount Kisco
01.2021 - 12.2021
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Increased and maintained market share in the district from 9% to over 12%
- Achieved "best ever month" 5 times in 2021
- Divided Sales department to New and Used to increase competitiveness and create more targeted and engaged environment.
- Won 2nd place in the district for the first time in the history of the dealership
- Helped increase dealership's online and social media presentation ( Google rating from 4* to 4.6*)
Sales Manager
DARCARS Lexus Of Silver Spring
05.2016 - 01.2021
- Hired, coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Built relationships with customers and community to establish long-term business growth.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Helped increase dealership's sales efficiency to over 190%
- Helped win all GM and dealer principal's Lexus contests from 2016 to 2021
Red Carpet Experience Manager
Darcars Lexus Of Silver Spring
01.2014 - 04.2016
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Worked on becoming the connecting link between sales and service
- Helped increase the sales to service retention.
- Recruited, interviewed and hired employees sales associates and implemented mentoring program to promote positive feedback and engagement.
Sales Consultant
DARCARS Lexus Of Silver Spring
10.2012 - 01.2014
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Developed negotiation and presentation skills by implementing the indicated sales process.
- Won once the Highest volume sales associate award (over 280 units) and twice the highest CSI award
Education
Bachelor's - Hotel Management
Hotel Management College
09.1998
Skills
- Sales Expertise
- Market Research
- Hiring and recruiting
- Leadership and team building
- Customer Retention
- Training and coaching
Timeline
General Manager
DARCARS Lexus Of Greenwich
07.2023 - Current
General Sales Manager
DARCARS Lexus Of Englewood
01.2023 - 06.2023
General Manager
DARCARS Lexus Of Mount Kisco
12.2021 - 01.2023
General Sales Manager
DARCARS Lexus Of Mount Kisco
01.2021 - 12.2021
Sales Manager
DARCARS Lexus Of Silver Spring
05.2016 - 01.2021
Red Carpet Experience Manager
Darcars Lexus Of Silver Spring
01.2014 - 04.2016
Sales Consultant
DARCARS Lexus Of Silver Spring
10.2012 - 01.2014
Bachelor's - Hotel Management
Hotel Management College
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