Dedicated customer service representative with strong problem resolution and active listening skills. Committed to enhancing customer satisfaction through empathetic communication and tailored recommendations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Aarom's Catering Services
Orlando, FL
09.2024 - 05.2026
Resolved customer inquiries through effective communication and problem-solving techniques.
Managed order processing and ensured timely delivery of catering services to clients.
Assisted customers in menu selection, providing tailored recommendations based on preferences.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Handled complaints professionally, fostering positive relationships with clients and enhancing satisfaction.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.