Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Valentina Rodriguez

Davenport

Summary

Dedicated customer service representative with strong problem resolution and active listening skills. Committed to enhancing customer satisfaction through empathetic communication and tailored recommendations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Aarom's Catering Services
Orlando, FL
09.2024 - 05.2026
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed order processing and ensured timely delivery of catering services to clients.
  • Assisted customers in menu selection, providing tailored recommendations based on preferences.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled complaints professionally, fostering positive relationships with clients and enhancing satisfaction.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Davenport High School
Davenport, FL
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Microsoft Excel
  • Microsoft outlook

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Aarom's Catering Services
09.2024 - 05.2026

High School Diploma -

Davenport High School