Andre Brooks

Manage all aspects of assigned property

• Boosted occupancy rate from 6% to 35%
• Inspect and arrange maintenance to meet standards
• Negotiated leases/contracts with vendors
• Advertised and marketed vacant spaces to attract tenants
• Collect receivable accounts and handle operating expenses
• Develop and manage annual budgets by forecasting requirements and analysis variances/data trends
• Accomplish financial goals and report on financial.

• Operational Efficiency
• Maintain positive, productive relationship with tenants
• Oversee properties’ personnel & assess their performance
• Coordinated and executed residential and corporate events, enhancing community engagement and satisfaction
• Streamlined front desk operations, implemented new training protocols, and maintained 100% compliance with quality standards.

• Assisted with implementing the Emergency Protocol for the front desk and Operations manual
• Assisted General Manager with monthly budget analysis to present to HOA Board
• Highly recommended as one that 'Excels Customer Service'
• Strong Culture awareness
• Crisis Management
• Time Management/Multitasking.

• Resolved interpersonal disputes
• Critical thinker Certification 2018
• Punctual employee
• Manage guest/member complaints
• Managed the admission of 300+ guest a day
• Managing mail/deliveries
• Perform basic administrative/secretarial duties.