Andreea Clemente
Mission Viejo,CA
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
14
14
years of professional experience
Work History
Mortgage Loan Processor
DJAC INC
02.2015 - Current
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Licensed Relationship Banker
JP Morgan Chase
03.2010 - 05.2014
- Analyzed customers' financial information to deliver personalized account guidance.
- Cultivated strong customer relationships by providing tailored advice and services.
- Implemented strategies to increase customer retention, enabling investment growth.
- Increased daily sales by [Number]% by upselling banking products and financial services to customers.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Costa Mesa, CA06.2014
Skills
- Credit Applications
- Processing Procedures
- Appraisal Verification
- Appoint Scheduling
Languages
Romanian
Native or Bilingual
Timeline
Mortgage Loan Processor
DJAC INC
02.2015 - Current
Licensed Relationship Banker
JP Morgan Chase
03.2010 - 05.2014
Bachelor of Science - Business Administration And Management
University of Phoenix