Andreen Lawson Hanna
Pembroke Pines,FL
Summary
To secure a position within an established and expanding property management company, leveraging extensive experience in supervisory roles, management, financial oversight, administrative tasks, and customer service. Aim to contribute to organizational success and advance as a Community Association Manager.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Real Estate Sales Associate
London Foster Realty
Aventura, FL
09.2023 - Current
- Managed investment property portfolios, overseeing maintenance, leases, and sales.
- Negotiated contracts and facilitated client closings.
Resolved resident complaints promptly and effectively. - Communicated with clients to discern property needs and preferences.
- Crafted property listings to professionally highlight features and enhance sales opportunities.
- Facilitated positive buyer-seller interactions, ensuring satisfactory outcomes.
- Cultivated strong client relationships through exceptional service and timely communication.
- Collaborated with real estate agents to share listings and facilitate ideal matches for clients
Mortgage Loan Officer
Innovative Mortgage Services Inc.
Lutz, FL
05.2021 - Current
- Managed risk by strictly adhering to compliance guidelines throughout the loan origination process.
- Supported audits to ensure compliance with federal and state regulations, bolstering company reputation.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Proficiently utilized CRM software for lead tracking, client information organization, and follow-up planning.
- Negotiated favorable terms for clients, securing their long-term financial success with mortgage loans.
- Negotiated favorable terms for clients, securing their long-term financial success with mortgage loans.
- Improved client retention through exceptional service from pre-approval to closing.
Mortgage Loan Officer
Direct Mortgage Investors Inc.
Plantation, FL
02.2018 - 05.2021
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
- Analyzed applicant information to determine creditworthiness.
Financial Services Representative
Dade County Federal Credit Union
Miami, AZ
09.2007 - 01.2019
- Developed and delivered financial presentations to drive client engagement.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Resolved customer complaints using knowledge of loan products and credit union policies.
- Trained new hires through credit union mentorship program.
- Facilitated consumer loan fundings at branch level.
Branch Manager
CCS Financial Services Inc
Miami, FL
09.1999 - 09.2007
- Advanced to branch manager within 2 years, demonstrating strong leadership and management skills.
- Supervised and trained branch employees
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations, ensuring compliance with safety and security protocols.
- Examined customer loan applications for loan approvals and denials.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
Business Administration
University of Phoenix
Tempe, AZArchitectural And Building Sciences
Miami Dade College
Miami, FLAssociate of Arts - Architectural Drafting Technology
New England Institute of Technology
West Palm Beach, FLSkills
- Staff Supervision and Vendor Management
- Budget Preparation and Financial Reporting
- Community and Board Relations
- Incident Investigation and Reporting
- Compliance and Safety Monitoring
- Project Management
- Communication and Website Maintenance
- Contract and Invoice Management
- Resident Relations and Complaint Resolution
- Operational Oversight and System Implementation
- Property Maintenance and Inspection
- Emergency Preparedness and Response
Certification
- Community Association Manager
- Real Estate Sales Associate
- Mortgage Loan Officer
Timeline
Real Estate Sales Associate
London Foster Realty
09.2023 - Current
Mortgage Loan Officer
Innovative Mortgage Services Inc.
05.2021 - Current
Mortgage Loan Officer
Direct Mortgage Investors Inc.
02.2018 - 05.2021
Financial Services Representative
Dade County Federal Credit Union
09.2007 - 01.2019
Branch Manager
CCS Financial Services Inc
09.1999 - 09.2007
Business Administration
University of Phoenix
Architectural And Building Sciences
Miami Dade College
Associate of Arts - Architectural Drafting Technology
New England Institute of Technology
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