Andreia Liborio
Elizabeth,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
National Sales Executive
H&N Group, Inc
2018.12 - 2024.05
- Develop the existing customer base, understand customer go to market strategy and how H&N supports that strategy. Ability to communicate the customer positioning, trends and needs assessment back to H&N management regularly.
- Add new viable accounts, establish new customers within US territory. Identify opportunities and present H&N capabilities to key decision makers.
- Generate own leads, as well as excellent follow-up on company established accounts.
- Provide market and product guidance and sales order service to customers. This entails providing basic technical presentations of product offering, understanding of customers logistics and H&H supply structure.
- Apply established company pricing standards. This requires a strong understanding of business and financial acumen and the ability to negotiate with internal and external parties.
- Create, maintain and execute a successful territory sales plan. Build, maintain , adjust and execute a customer strategy plan that encompassed agreed performance goals with volume and profit plan.
- Communicate and support administrative personnel in keeping customers within credit terms.
- Understand and positively communicate all company policies and procedures. Operate within all applicable laws, current company policies and industry practices.
- Performed sales presentations and in store demos for accounts.
- Attended foods shows annually for key customers.
- Provided weekly prices market analysis.
Accounts Receivable Clerk - Import Coordinator
Expack Seafood Inc,
2010.06 - 2018.12
- Submitted check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
Administrative Assistant
Ocean Seafood Depot
2004.07 - 2008.10
- Answered multi-line phone system, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to policies.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted coworkers and staff members with special tasks on daily basis, such as invoicing sales order, and maintain accounts receivable within terms. Contacted customers when necessary for payments status.
- Entered and received purchase orders into system for accurate inventory balance and order processing.
Skills
Microsoft Office Suite, including Navision, Microsoft Word, Excel and Outlook
Knowledge of data analysis methodology Able to see patterns in data, understand historic indicators, identify trends, and create a narrative/presentation from those insights
Work well independently and on a team Excellent organizational skills and time management Ability to prioritize and respond in a timely and professional manner to operate effectively
Excellent verbal and written communication skills, internally and externally with ability to settle complex problems
Availability to travel to meet customers, work trade shows or industry events when needed Ability to present data and reasoning to individual or corporate level decision-makers
Knowledgeable with Incoterms, Ocean Cargo Logistics Import processes and required documentation
Experience working with Customs Brokers and assistance filing ISF forms
Ability to managed accounts receivable by collecting all invoices and providing solutions to any account problems, such as skipped invoices and short payments etc
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
National Sales Executive
H&N Group, Inc
2018.12 - 2024.05
Accounts Receivable Clerk - Import Coordinator
Expack Seafood Inc,
2010.06 - 2018.12
Administrative Assistant
Ocean Seafood Depot
2004.07 - 2008.10