Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andreina Beracasa

Miami

Summary

Dynamic small business owner with a proven track record at D' Cata Wine, excelling in customer relations and staff management. Achieved significant financial growth through strategic marketing and relationship building, while fostering a collaborative workplace culture. Skilled in budgeting and enhancing operational efficiency, ensuring exceptional service and client satisfaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner

D' Cata Wine
03.2008 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Office Assistant

Color Media Digital
03.2004 - 01.2006
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Education

Associate of Arts - Marketing

IUNP
Caracas, Venezuela
07-2002

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Staff management
  • Marketing
  • Staff hiring
  • Social media control
  • Scheduling

Certification

  • Publicidad de Altura, Venezuela - 2004.
  • Publicidad de Altura, Venezuela - 2003.
  • Publicitariamente Hablando, Venezuela - 2000.
  • Catedra de Radio Oswaldo Yepez KYS FM, Venezuela - 1999.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Owner

D' Cata Wine
03.2008 - Current

Office Assistant

Color Media Digital
03.2004 - 01.2006

Associate of Arts - Marketing

IUNP

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