Andreina Mederico
Nashville,TN
Summary
Banking professional with experience leading teams, driving financial center performance, and delivering exceptional client experiences. Skilled in coaching associates, building client relationships, managing daily operations, and supporting business growth while maintaining strong risk and compliance standards.
Overview
5
5
years of professional experience
Work History
Market Financial Center Manager
Nashville, TN
10.2025 - Current
- Provide leadership coverage across financial centers, ensuring business continuity and strong day-to-day execution.
- Own business performance with an owner’s mindset, driving client experience, operational excellence, and results.
- Coach and develop associates through ongoing feedback, performance conversations, and career development.
- Support recruiting efforts by participating in interviews and helping identify strong talent for the organization.
- Ensure appropriate staffing and leadership coverage based on business needs.
- Use performance data to identify opportunities, prioritize actions, and improve business outcomes.
- Maintain strong risk, compliance, and operational standards while resolving and escalating issues as needed.
Assistant Manager
Bank of America
Nashville, TN
07.2024 - 10.2025
- Support the leadership of a high-traffic financial center with a large, diverse team, ensuring operational excellence, client satisfaction, and consistent performance.
- Provide credible coaching by delivering trusted guidance, structured feedback, and development support to help team members achieve their full potential.
- Analyze performance metrics and drive accountability through formal management routines.
- Provide operational and leadership support to other branches in the market regularly, ensuring consistent service quality and performance.
- Foster a client-first culture that delivers a world-class experience across all interactions.
Relationship Banker
Bank Of America
Nashville, TN
05.2022 - 06.2024
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Collaborated with branch team members to improve overall performance and achieve targets consistently.
- Streamlined internal processes for improved efficiency, leading to faster transaction processing times and higher customer satisfaction levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Insurance Agent & Tax Preparer
Fiesta Auto Insurance
Antioch, TN
04.2021 - 04.2022
- Maintained high standards of customer service by building relationship with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Educated clients on tax planning strategies, helping them save money in future years.
Education
Associate of Science - Business Administration And Management
Motlow State Community College
Smyrna, TN05.2027
Accounting
Universidad Metropolitana
Caracas, Venezuela06.2019
Skills
- Coaching & Development
- Client Experience
- Sales Performance
- Risk Management
- Financial Center Operations
- Performance Management
- Data-Driven Decision Making
- Problem Solving
- Bilingual: English & Spanish
Timeline
Market Financial Center Manager
10.2025 - Current
Assistant Manager
Bank of America
07.2024 - 10.2025
Relationship Banker
Bank Of America
05.2022 - 06.2024
Insurance Agent & Tax Preparer
Fiesta Auto Insurance
04.2021 - 04.2022
Associate of Science - Business Administration And Management
Motlow State Community College
Accounting
Universidad Metropolitana