Results-driven Sales Professional with proven expertise in lead qualification and customer relationship management. Consistently exceeds sales goals through strategic adaptation and effective client education. Strong communicator focused on enhancing client satisfaction and driving conversions.
Overview
24
24
years of professional experience
Work History
Sales Development Advisor
Select Quote Insurance
10.2022 - 06.2026
Engaged with customers expressing interest in Whole Life and Term insurance in the role of Sales Development Advisor. Identified and qualified leads, then transferred them to licensed agents. Conducted calls and engaged in lead conversations to meet performance goals.
Cultivated relationships with prospective clients through targeted outreach and follow-up strategies.
Conducted thorough needs assessments to align insurance solutions with client requirements.
Utilized CRM tools to track leads, manage communication, and ensure timely follow-ups.
Sales Representative
Life line Screening
06.2021 - 01.2022
Promoted and sold preventive health screening services as a Sales Representative. Educated customers about available health screenings and packages by contacting them through phone calls. Built rapport with customers, helped them identify their health screenings. Consistently met and exceeded sales goals.
Developed and maintained relationships with clients to enhance customer satisfaction.
Conducted product presentations to educate clients on screening services.
Collaborated with healthcare professionals to address client needs effectively.
Inside Sales Representative
Brasseler, USA
08.2014 - 06.2020
Sold dental supplies directly to dentists and hygiene assistants, managed inventory accounts, and scheduled appointments for field representatives, promoting products and addressing objections.
Utilized CRM software to track sales activities and manage customer interactions, enhancing follow-up effectiveness and increasing conversion rates.
Developed and maintained strong customer relationships to drive repeat business and enhance client satisfaction.
Collaborated with cross-functional teams to streamline order processing and improve service delivery efficiency.
Utilized CRM software to track sales activities, manage leads, and ensure timely follow-ups on client inquiries.
Inside Sales Representative
Bisk Education
04.2008 - 06.2014
Established trusted customer relationships through expert guidance on state requirements for accountants' CPA license maintenance.
Provided exceptional customer service by promptly addressing inquiries and resolving issues, strengthening long-term client relationships.
Cultivated strong customer relationships through effective communication and personalized service.
Executed sales strategies to increase market share and drive revenue growth.
Collaborated with cross-functional teams to address customer needs and enhance product offerings.
Marketing Coordinator
Quality Conservation Service
02.2002 - 11.2008
Marketed and serviced residential homeowners and multifamily dwellings for weatherization improvements, enhancing energy efficiency in the community. Organized meetings and events, including trade shows, fostering community engagement and awareness of weatherization services. Achieved weekly quotas, demonstrating consistent performance and commitment to sales goals.
Developed and executed targeted marketing campaigns to enhance brand visibility.
Coordinated cross-functional teams to ensure alignment on marketing strategies and project timelines.
Analyzed market trends and customer feedback to optimize promotional activities.
Education
Associate's Degree - Liberal arts
Middlesex County College
New Brunswick
Skills
Lead generation
Cold Calling
Sales
Product Knowledge
Client Interaction
Relationship Building
Networking
Accomplishments
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Telephone Service - Efficiently handled over 80 calls daily, delivering information and service to guarantee customer satisfaction.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.