Jody Richesin
Perryton,TX
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Development Advisor
SelectQuote Insurance Services
2023.07 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Training Department Sales Coach
SelectQuote Insurance Services
2021.07 - 2023.07
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Developed job-specific competencies and performance standards.
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Sales Development Advisor
SelectQuote Insurance Services
2021.04 - 2021.07
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Team Lead
SelectQuote Insurance Services
2020.10 - 2021.04
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Audited team performance and compliance with Quality Assurance and Availability standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Sales Development Advisor
SelectQuote Insurance Services
2020.08 - 2020.10
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Senior Account Executive
Riverside Payments, INC
2018.01 - 2020.08
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Prepared documentation, finalized sales and maintained records.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Managed and mentored team of account executives.
- Cold called prospects to explain partnership benefits, representing company values.
- Set and monitored sales targets and identified potential customers.
- Collaborated with research analysts to devise strategies for lead generation and growth.
- Networked at events and prospected for new customers with diverse strategies.
- Motivated team members to meet and exceed sales targets.
- Increased revenue by communicating payment changes and product updates to customers.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Store Manager
Cefcostores
2016.06 - 2016.12
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager/ Manager Trainee
Toot N Totum
2014.06 - 2016.06
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Associate of Arts - Education
Frank Phillips College
Perryton, TX05.2010
Skills
- Lead Qualification
- Marketing Support
- Product Demonstration
- Cold-Calling
- Customer Relationship Building
- Problem-Solving
- Team Building
- Excellent Communication
- Relationship Development
Accomplishments
Emerging Leaders- July 2021
Certification
- Licensed Sales Agent- Texas Department of Insurance: Life, Accident, Health and HMO
Texas Insurance Licence
General Lines Agent
Qualification Effective Dates:
Life, Accident, Health and HMO
License No. 3082728
Issue Date: 10/13/2023
Expiration Date: 01/31/2025
Timeline
Sales Development Advisor
SelectQuote Insurance Services
2023.07 - Current
Training Department Sales Coach
SelectQuote Insurance Services
2021.07 - 2023.07
Sales Development Advisor
SelectQuote Insurance Services
2021.04 - 2021.07
Team Lead
SelectQuote Insurance Services
2020.10 - 2021.04
Sales Development Advisor
SelectQuote Insurance Services
2020.08 - 2020.10
Senior Account Executive
Riverside Payments, INC
2018.01 - 2020.08
Store Manager
Cefcostores
2016.06 - 2016.12
Assistant Store Manager/ Manager Trainee
Toot N Totum
2014.06 - 2016.06
Associate of Arts - Education
Frank Phillips College
- Licensed Sales Agent- Texas Department of Insurance: Life, Accident, Health and HMO
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