Andres Aguilar
Duluth,GA
Summary
Knowledgeable and reliable with solid understanding of manual labor and teamwork in demanding environments. Knowledge of basic mechanical/motorized/electronic tools and equipment, coupled with skills in equipment maintenance and operation. Dedicated to contributing to an efficient worksite.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Zaxbys
Johns Creek, GA
08.2024 - Current
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Assisted customers with product inquiries, providing knowledgeable recommendations to drive satisfaction.
- Maintained cleanliness and organization of cash register area, ensuring a welcoming environment for patrons.
- Handled cash and electronic payments securely, adhering to company policies for financial transactions.
- Supported training of new staff in register operation and customer service best practices, promoting teamwork.
- Monitored inventory levels at the front counter, alerting management to restock needs for seamless service delivery.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
Car Wash Associate
Mammoth Holdings
Suwanee, GA
07.2023 - 06.2024
- Operated pressure washers and cleaning equipment to maintain cleanliness of vehicles.
- Learned safety protocols to ensure compliance with industry standards.
- Assisted in organizing workstations for efficient workflow and operations.
- Collaborated with team members to complete washing tasks in a timely manner.
- Maintained inventory of cleaning supplies and reported shortages as needed.
- Followed detailed instructions for specialized cleaning processes to achieve optimal results.
- Upheld company image through strict adherence to dress code, cleanliness standards, and professional demeanor at all times.
- Collaborated with fellow associates to achieve daily targets set by management without compromising quality standards.
- Supported team members during peak hours by assisting with their tasks when needed, contributing to overall success.
Grounds Crew
Aguilar Pinestraw
Duluth
05.2022 - 08.2022
- Operated landscaping equipment to maintain grounds and improve aesthetic appeal.
- Assisted in the installation of pine straw and mulch to enhance soil health.
- Collaborated with team members for efficient completion of daily maintenance tasks.
- Conducted routine inspections of grounds, identifying and addressing issues promptly.
- Resolved minor equipment malfunctions, ensuring minimal disruption to operations.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
Duluth Highschool
Duluth, GA05.2024
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Quality assurance
- Basic math
- Positive and professional
- Problem-solving
- Adaptable and flexible
- Cleaning and sanitizing
- Power tools
- Lawn equipment
- Assembly
Timeline
Customer Service Cashier
Zaxbys
08.2024 - Current
Car Wash Associate
Mammoth Holdings
07.2023 - 06.2024
Grounds Crew
Aguilar Pinestraw
05.2022 - 08.2022
Duluth Highschool