Andres Carias
Herriman
Summary
Expertise in customer service management and effective leadership.
Hardworking and passionate job seeker with strong organizational skills .
Overview
4
4
years of professional experience
Work History
Manager in Charge
Menchie's Frozen Yogurt
2026.01 - Current
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored staff in operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enforced health and safety standards to maintain a clean and compliant environment.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Shift Lead
Menchie's Frozen Yogurt
2025.05 - 2025.12
Store Team Member
Menchie's Frozen Yogurt
2023.10 - 2025.05
Student Assistant Coach
Impact Martial Arts
2022.02 - 2023.06
- Facilitated communication between coaches and students, ensuring clarity in expectations and feedback.
- Monitored student progress, providing constructive feedback to improve performance and confidence.
- Implemented safety protocols during training sessions, promoting a secure learning atmosphere.
Education
No Degree - Highschoool
Herriman Highschool, Junior
Herriman, UT2027-05
Skills
- Troubleshooting and problem resolution
- Teamwork and collaboration
- Multitasking Abilities
- Customer service management
- Effective leader
- Time management abilities
Languages
English
Spanish
Timeline
Manager in Charge
Menchie's Frozen Yogurt
2026.01 - Current
Shift Lead
Menchie's Frozen Yogurt
2025.05 - 2025.12
Store Team Member
Menchie's Frozen Yogurt
2023.10 - 2025.05
Student Assistant Coach
Impact Martial Arts
2022.02 - 2023.06
No Degree - Highschoool
Herriman Highschool, Junior