Andres Ecklund
Royston,GA
Summary
I am a diligent and highly reliable worker with the ability to multitask in a high-volume environment, train and lead other employees, and communicate effectively with my team.
Overview
4
4
years of professional experience
Work History
Fulfillment Lead
Walmart
10.2024 - 05.2025
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Delegating fulfillment tasks to associates on shift
- Picking online orders within the company's standard timeframe
- Staging and prepping customer pickup and delivery orders
- Ensuring the packaging of all products follows company guidelines
- Managing overall fulfillment operations on shift
- Dispensing customer orders to the pick up vehicle
- Handling customer concerns with care both in person and over the phone
- Providing associates with support, coaching, and training in any area needed
Sales Associate
Plato's Closet
03.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Welcoming guests into the store with a positive first impression
- Helped guests navigate to specific merchandise and gave recommendations
- Handled cash transactions efficiently while adhering to company cash handling policies
- Built relationships with customers to encourage repeat business, such as promoting our rewards program
- Managed returns, exchanges and refunds in accordance with store policy
Education
Associates in Communications - Communications
University of North Georgia
Oakwood, GAHigh School Diploma -
Franklin County High School
Skills
- Interpersonal skills
- Stocking and replenishing
- Product picking
- Decision-making
- Heavy lifting
- Customer relationships
- Effective communication
- Active listening
- Time management
- Teamwork and collaboration
- Quick learner
- Customer service
Timeline
Fulfillment Lead
Walmart
10.2024 - 05.2025
Sales Associate
Plato's Closet
03.2021 - 09.2021
Associates in Communications - Communications
University of North Georgia
High School Diploma -
Franklin County High School
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