Andres Gomez
Monmouth,IL
Summary
Proven FOH Team Member at Chick-fil-A, adept in order taking and fostering team collaboration. Excelling in enhancing service efficiency and guest satisfaction, I successfully trained new staff, ensuring adherence to food safety and customer service standards. My approach has always been to leverage social perceptiveness and a positive demeanor to elevate the customer experience.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Land O' Lakes, FL
06.2023 - 12.2024
- Packaged and bagged cooked food and prepared items.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Facilitated smooth communication between kitchen staff and front-of-house team.
- Implemented strategies to improve service efficiency and guest satisfaction.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Greeted and talked pleasantly with customers to promote positive image for business.
Education
High School Diploma -
Sunlake High School
Land O' Lakes, FL06-2024
Skills
- Order taking
- Open-close procedures
- Phone etiquette
- Money handling
- Social perceptiveness
- Training and mentoring
- Complaint handling
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
FOH Team Member
Chick-fil-A
06.2023 - 12.2024
High School Diploma -
Sunlake High School