ANDRES GUANIPA
St Louis,Mo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bilingual Client Service Center Representative
EQUIFAX
02.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
Insurance Agent
Bankers life and casualty
06.2022 - Current
- My responsabilities include custumize insurance programs to suit individual customers, often covering a variety of risks
- Answer any questions or concerns policy holders have with claims
- Monitored insurance claims to ensure they were settled for both client and insurer.
Shift Manager
brents drugs
08.2018 - 05.2022
- Brents Drugs is a 50's style diner featured in the film The Help
- As shift manager i was responsible for assigning roles to team members as well as insuring a positive customer experience.
Personal Caregiver
02.2017 - 07.2018
- Responsabilities included assisting with physical theraphy, medication administration, transportation and assisting with daily activities.
Personal Assistant
02.2017 - 07.2018
- Served as a personal assistant to a CEO of multimillion dollar company
- My duties included running errands, organizing schedules, and optimizing time management.
Education
B.A. in communications -
Universidad Arturo Michelena
Valencia 05.2018
High School Diploma -
U.E Luis Brion High School
Puerto Cabello05.2014
Skills
- Bilingual Spanish/ English
- Customer service
- Communication
- Languages
- Management
- Team work
- Positivity
- Customer Support
- Customer Relations
- Network development
- Lead prospecting
- Sales expertise
- Staff Training
Entrepreneurship
owner, ArenaBlanca interprises, Puerto Cabello, 2019, present, ArenaBlanca is a clothing boutique specializing in women's fashion and sportwear. I oversee leadership and manage product, inventory and sales
Hobbies and Interests
- Travel
- Food
- Cooking
- Photography
- Languages
- Survivor fan
Timeline
Bilingual Client Service Center Representative
EQUIFAX
02.2023 - Current
Insurance Agent
Bankers life and casualty
06.2022 - Current
Shift Manager
brents drugs
08.2018 - 05.2022
Personal Caregiver
02.2017 - 07.2018
Personal Assistant
02.2017 - 07.2018
B.A. in communications -
Universidad Arturo Michelena
High School Diploma -
U.E Luis Brion High School
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