Andres Lopez
Seattle
Summary
Dynamic Manager with a proven track record at AutoZone, excelling in inventory management and pricing strategy. Expertly enhanced competitive positioning and drove sales through innovative promotional campaigns. Adept at building strong vendor relationships and mentoring teams, ensuring exceptional account servicing and budget compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Advisor
Burien Nissan Dealership
Burien Wa
03.2025 - Current
- Assisted customers in identifying service needs and scheduling appointments.
- Provided detailed explanations of services, addressing customer inquiries and concerns.
- Coordinated with technicians to ensure timely completion of service requests.
- Maintained accurate records of customer interactions and service history.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Commercial Manager
AutoZone
Seattle, Washington
10.2020 - 03.2025
- Managed inventory levels to ensure product availability and minimize stockouts.
- Developed pricing strategies to enhance competitive positioning in the automotive parts market.
- Collaborated with cross-functional teams to streamline supply chain processes and improve efficiency.
- Oversaw vendor relationships to negotiate contracts and optimize purchasing costs.
- Analyzed market trends to identify opportunities for growth in product offerings.
- Implemented promotional campaigns to drive sales and increase customer engagement.
- Reviewed financial reports to assess budget compliance and inform strategic planning decisions.
- Managed customer relationships to ensure satisfaction with services provided.
- Collaborated with vendors to secure competitive pricing on goods or services purchased.
- Provided training and mentorship to junior team members on best practices in commercial operations.
Education
High School Diploma -
Mt Rainier High School
Seattle, WA07-2019
Skills
- Inventory management
- Pricing strategy
- Sales promotion
- Budget compliance
- Financial reporting
- Problem solving
- Effective communication
- Team building
- Systems and software expertise
- Multitasking
- Account servicing
- Commercial services
- Product costing
- Account management
Certification
autozone parts expert
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Education and Training
other
Timeline
Service Advisor
Burien Nissan Dealership
03.2025 - Current
Commercial Manager
AutoZone
10.2020 - 03.2025
High School Diploma -
Mt Rainier High School