Andres Maldonado
Long Beach,CA
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional service skills, honed with Lucille’s Smokehouse BBQ along with school tasks that have been proven difficult but not impossible. Proven track record in leading teams to exceed targets and enhancing experiences through effective training and techniques. Adept at multitasking in high-pressure environments while maintaining a professional appearance.
Overview
5
5
years of professional experience
Work History
Server
Lucille’s Smokehouse BBQ
Long Beach, CA
03.2021 - Current
- Provided exceptional customer service by addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Maintained cleanliness and organization of dining areas, enhancing guest experience.
- Adapted quickly to high-pressure environments during peak dining hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Lead Sales Associate
Lucilles Smokehouse BBQ
Long Beach
03.2021 - Current
- Led team in achieving sales targets through effective customer engagement and product knowledge
- Trained new associates on menu items, service protocols, and operational procedures
- Oversaw daily operations, learned new systems and user interfaces quickly.
- Implemented upselling techniques, enhancing overall guest experience and increasing average check size
- Collaborated with management to develop promotional strategies that boosted seasonal sales
Education
Bachelor of Arts - TV And Broadcasting
Long Beach City College
Long Beach, CAMechanical Engineering
California State University, Long Beach
Long Beach, CA06.2027
Associate of Science - Mechanical Engineering
Long Beach City College
Long Beach, CA06.2022
Skills
Strong work ethic
Exceptional customer service
Excited and engaged with work
Professional appearance
Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Server
Lucille’s Smokehouse BBQ
03.2021 - Current
Lead Sales Associate
Lucilles Smokehouse BBQ
03.2021 - Current
Bachelor of Arts - TV And Broadcasting
Long Beach City College
Mechanical Engineering
California State University, Long Beach
Associate of Science - Mechanical Engineering
Long Beach City College