Andres Michael
Portland,OR
Summary
Dedicated and compassionate Receptionist and Night Coordinator with over 4 years of experience in residential care and customer service. Proven ability to enhance resident satisfaction, maintain safety compliance, manage dietary needs, and foster positive environments. Adept at conflict resolution, team collaboration, and leadership, with a strong commitment to delivering high-quality support in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Receptionist & Night Coordinator
The Ridge at Oregon City
10.2024 - 04.2025
- Welcomed residents and visitors, building strong community relationships and improving satisfaction.
- Conducted nightly security rounds to maintain a safe environment for all.
- Precisely managed resident dietary needs, contributing to better health outcomes.
- Improved service quality through accurate record-keeping and efficient task management.
Caretaker
Private Caregiver
01.2022 - 01.2025
- Delivered compassionate care and emotional support to clients in a home setting.
- Assisted with daily living tasks, enhancing clients' independence and well-being.
- Collaborated with healthcare professionals to develop and follow customized care plans.
- Maintained a safe, clean living space and monitored client health progress.
Sandwich Artist
Subway
07.2023 - 12.2023
- Prepared customer orders quickly and accurately, improving satisfaction and return visits.
- Maintained cleanliness and safety standards to create a welcoming dining environment.
- Managed store opening/closing procedures and performed daily cash reconciliation.
- Mentored new employees, promoting operational consistency and team performance.
Package Handler
UPS
03.2023 - 07.2023
- Streamlined sorting and loading processes, boosting delivery efficiency.
- Enforced safety protocols in a high-volume warehouse environment.
- Optimized weight distribution during trailer loading to prevent damage and delays.
Sandwich Artist
Subway
10.2021 - 05.2022
- Trained team members in food safety, improving compliance and inspection results.
- Supported store operations, ensuring smooth daily workflows and excellent customer service.
Education
High School - General Education
David Douglas High School
Portland, ORSkills
- Food Preparation & Safety
- Conflict Management
- Record-Keeping & Documentation
- Team Leadership & Collaboration
- Customer Service
- First Aid & Safety Compliance
- Computer Proficiency
- Time management
LANGUAGES
Spanish: Proficient
Timeline
Receptionist & Night Coordinator
The Ridge at Oregon City
10.2024 - 04.2025
Sandwich Artist
Subway
07.2023 - 12.2023
Package Handler
UPS
03.2023 - 07.2023
Caretaker
Private Caregiver
01.2022 - 01.2025
Sandwich Artist
Subway
10.2021 - 05.2022
High School - General Education
David Douglas High School
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