Andres Nunez
Albuquerque
Summary
Results-driven Sales and Service Representative known for high productivity and efficient task completion. Skilled in customer relationship management, conflict resolution, and upselling techniques.Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales and Service Representative
Auto-Chlor System
Albuquerque
11.2024 - Current
- Identified potential opportunities for upselling products or services.
- Processed orders accurately and efficiently.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Travelled and did overnight stays at different branch locations as to company needs.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Operated hand and power tools to complete repairs.
- Conducted daily inspections of machines to identify potential issues or malfunctions.
- Documented all repairs and maintenance activities performed on each machine.
Retail Account Representative
Swire Coca-Cola
Albuquerque
06.2012 - 04.2024
- Learned customer needs and desires to suggest specific product options.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Managed inventory levels across multiple channels to ensure product availability and minimize overstock.
- Organized merchandising team route day by assessing
Education
HVAC - Residential
Interplay Learning
OnlineSkills
- Order processing
- Upselling techniques
- Repair services
- Equipment maintenance
- Technical troubleshooting
Certification
- EPA 608 universal certificate
Timeline
Sales and Service Representative
Auto-Chlor System
11.2024 - Current
Retail Account Representative
Swire Coca-Cola
06.2012 - 04.2024
HVAC - Residential
Interplay Learning