Andres Perez
Kannapolis,NC
Summary
Proven leader with extensive experience in security and team management, notably at Professional Security Services. Excelled in staff training, surveillance, and fostering a collaborative environment, significantly enhancing team performance and safety protocols. Skilled in patrol operations and conflict resolution, demonstrating a commitment to excellence and operational efficiency.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Professional Security Services
12.2021 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Produce Team Lead
Food Lion
09.2020 - 11.2021
- Led by example by consistently demonstrating high levels of professionalism and dedication to duty, inspiring team members to strive for excellence in their own roles.
- Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
- Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
- Contributed to the development of seasonal marketing campaigns by providing insights into consumer preferences and trending produce items, resulting in increased sales.
Store Team Member
Auntie Anne's Pretzels
02.2021 - 03.2021
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Team Leader
Jamba Juice
07.2018 - 06.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Miami Southridge Senior High School
Miami, FL2022
Skills
- Team Leadership
- Staff Management
- Security personnel training
- Safety and security procedures
- Patrol operations
- Surveillance
- Site Visits
Languages
Spanish
Full Professional
Timeline
Security Supervisor
Professional Security Services
12.2021 - Current
Store Team Member
Auntie Anne's Pretzels
02.2021 - 03.2021
Produce Team Lead
Food Lion
09.2020 - 11.2021
Team Leader
Jamba Juice
07.2018 - 06.2020
Miami Southridge Senior High School
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