Andres Roque
Miramar,FL
Summary
Proficient Membership Sales Representative with the YMCA, focused on building strategic alliances and enhancing membership expansion. Recognized for exceptional communication and attention to detail, successfully negotiated deals and enhanced customer satisfaction. Bilingual and committed to continuous learning, I thrive in team environments while delivering outstanding results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Membership Sales Representative
YMCA
Miramar, FL
07.2023 - 03.2024
- Established connections with local businesses to advance promotion of organization memberships.
- Engaged in team meetings to evaluate progress towards goals.
- Addressed customer complaints swiftly and effectively.
- Facilitated outstanding customer support to enhance satisfaction with membership services.
- Ensured precise documentation of customer information and interactions.
- Guided customers in maximizing utilization of available resources.
- Facilitated payment processing for membership dues via credit card machines and online systems.
- Contacted, e-mailed, and pursued leads generated by company marketing initiatives.
- Negotiated and closed deals with minimal oversight.
Education
High School Diploma -
West Broward Highschool
Pembroke Pines, FL08-2023
EMT -
Miami Dade College
Miami, FLFirefighting 1 & 2 -
Coral Springs Fire Academy
Coral Springs, FLParamedics -
EEI Emergency Education Institute
Coral Springs, FLSkills
- Eager to learn
- Effective communicator
- Dedicated team member
- Integrity
- Attention to detail
- Bilingual proficiency
Certification
- Shortly after graduating high school I went on to graduate from EMT at Miami-Dade Medical Campus and Fire Academy at Coral Springs.
- I am currently in paramedic school and finish in October of 2025
- I am volunteering as a student the First There First Care competition
- Miramar Fire Cadet
Languages
Spanish
Professional
Timeline
Membership Sales Representative
YMCA
07.2023 - 03.2024
High School Diploma -
West Broward Highschool
EMT -
Miami Dade College
Firefighting 1 & 2 -
Coral Springs Fire Academy
Paramedics -
EEI Emergency Education Institute
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