ANDRES VALENTIN
Tampa,Florida
Summary
Over 25 years of administrative support experience to firm partners and executive level senior managers with the ability to oversee day-to-day issues without direct supervision. Exceptional customer service focus, outstanding interpersonal and communication skills, ability to effectively interface with personnel at all levels, and a team player who works effectively with others to meet common goals and accomplish objectives. Continuously strives to improve existing work methods and implement new strategies.
Overview
34
34
years of professional experience
Work History
Property Management Coordinator
FLORIDA BLUE SHIELD OF FLORIDA
06.2022 - 08.2024
- Respond to all facility inquiries/complaints, assess problems, and take necessary corrective action
- Produced accurate and timely departmental reports to include work orders for medical/retail centers and various monthly budget/ad hoc reports to leadership
- Coordinated with internal/external contractors/resources to provide facility services (i.e., events, meetings, catering, room set-ups, general maintenance, service and repairs of equipment)
- Report/check status of open/closed work orders with landlord/contractors to ensure the timely completion of work orders, assisting in monitoring/assessment of contractor/vendor performance
- Request, review, and submit work orders, bids, proposals from contractors/vendors.
Distribution/Facilities Coordinator
ERNST & YOUNG LLP
09.1990 - 07.2022
- Distributed and processed, accurately and timely, high volume internal/external mailings, special packages, and deliveries, ensuring most cost-effective shipping method, coding to appropriate client for proper billing, and paying special attention to time-sensitive materials
- Functioned as the on-site equipment expert/problem solver and maintains a close relationship with the IT support team to identify/resolve malfunctioning equipment (i.e., projectors, Bluetooth connections, printers, etc.), and performs routine maintenance
- Audit inventory of supply room to minimize costs and excess
- Assisted in preparation of confidential client information, coordinating multiple projects simultaneously under pressure of deadlines
- Coordinated minor construction and renovation projects, including associated furniture and technology installations, moving furniture, copiers, boxes, equipment, etc
- Coordinated with building management regarding safety and security initiatives and programs
- Supported “green” initiatives and encourage best practices to reduce carbon footprint.
CSR/Recruiter (part-time)
L&E RESEARCH
05.2010 - 11.2018
- Recruited consumer research applicants for various marketing studies and answered incoming calls regarding product problems, service questions, and general client concerns, while maintaining a high level of professionalism and working to establish a positive rapport with the client
- Functioned as back-up supervisor and assisted supervisor in the training and monitoring of new employees on the process of recruiting consumer research applicants, staying updated on product knowledge and changes in company policies, and making sure customer information is updated in the database.
Education
High School Diploma -
Brewster Technical Center
Tampa, FL01.2002
Skills
- Administrative Support
- Employee Supervisor
- Consumer/Marketing Support
- Data Facilities Maintenance
- Customer Service
- Coordination of Subcontractors
- Management of Sensitive Information
- Bilingual
- Process Improvements
- Client/Vendor Relations
Computersoftwareknowledge
- Microsoft Office
- Enterprise Workplace Management (EMS) software
- FedEx Ship Manager software
- Global Delivery Service (GDS) software
- TMR (ordering system for office supplies)
- Mail machine operator
- Data entry
- Knowledge of multiple copy/print/binding/laminating machines
- Famis 360 FMS
- Taleo
Languages
Spanish
Native or Bilingual
Timeline
Property Management Coordinator
FLORIDA BLUE SHIELD OF FLORIDA
06.2022 - 08.2024
CSR/Recruiter (part-time)
L&E RESEARCH
05.2010 - 11.2018
Distribution/Facilities Coordinator
ERNST & YOUNG LLP
09.1990 - 07.2022
High School Diploma -
Brewster Technical Center