Andres D. Rivero Quinonez
Portland,OR
Summary
Strong Bilingual leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success, while creating a high-performance culture and maintaining a core learning value.
Overview
5
5
years of professional experience
Work History
Digital Operations Coach/Overnight Coach
Walmart
09.2020 - Current
- Salaried Management.
- Extensive use of computer programs, to calculate labor, metrics, productivity and input store data.
- Responsible for maintaining a high level of quality customer care.
- Interviewing, evaluating and disciplining new and current staff.
- Responsible for total store operations and monitoring of work flow, in charge of 50+ Associates.
- Participate in the effort to build and maintain a positive team oriented work environment.
- Ensure applicable time-clock laws are followed.
- Making outbound calls to third party services to coordinate customer deliveries.
- Leader in ensuring all high volume SFS/Omni orders are fulfilled and shipped within a time frame.
- Ensure productivity goals are met and or propose solutions to meet visit numbers.
- Orally translated Spanish Language documents such as orders and others as necessary.
Operations Manager
Levis Strauss & Co
07.2019 - 07.2020
- Devised processes to boost long-term business success and increase profit levels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced operational risks while organizing data to forecast performance trends.
Assistant Store Manager
Little Caesars
01.2018 - 06.2019
- Supervise safety protocols are followed by staff and customers
- Oversee all side duties are being performed as outlined on job descriptions
- Perform administrative tasks as needed.
Education
High School Diploma -
Aloha High School
Beaverton, ORSkills
- Operations and Logistics
- Performance Monitoring and Evaluation
- Manage Operations
- P&L Administration
- Business Leadership
- Performance Metric
- Improvement Plans
- Fluency in Spanish
- Critical Thinking
Timeline
Digital Operations Coach/Overnight Coach
Walmart
09.2020 - Current
Operations Manager
Levis Strauss & Co
07.2019 - 07.2020
Assistant Store Manager
Little Caesars
01.2018 - 06.2019
High School Diploma -
Aloha High School