Andrew Akker
River Grove,IL
Summary
Dedicated professional with strong multitasking and organizational skills. Experienced in enhancing customer satisfaction through effective problem-solving and team collaboration.
Overview
12
12
years of professional experience
Work History
Second Assistant Receiving Manager
Menards
Melrose Park, IL
10.2021 - Current
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to streamline store operations and enhance customer experience.
- Implemented merchandising strategies, maintaining attractive product displays to drive sales.
- Trained new employees on store policies, procedures, and customer service standards.
- Resolved customer inquiries and concerns efficiently, promoting satisfaction and loyalty.
- Monitored store cleanliness and organization, fostering a welcoming environment for customers.
- Assisted in the successful completion of projects by coordinating schedules and managing deadlines.
- Directed shipping and receiving of wide range of products daily.
- Oversaw efficient receiving processes, ensuring timely and accurate shipments.
- Unloaded, sorted and stored incoming merchandise.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Receiver
Lowes Home Improvment
Northbrook, IL
09.2020 - 10.2021
- Received and inspected incoming shipments for accuracy and quality compliance.
- Managed inventory levels, ensuring optimal stock availability for sales floor operations.
- Collaborated with team members to streamline receiving processes, enhancing efficiency.
- Operated forklifts and pallet jacks to transport materials within warehouse environment.
- Maintained and managed HAZMAT program.
Alarm Response Officer
Per Mar Security
Loves Park, IL
07.2014 - 09.2020
- Monitored alarm systems and responded promptly to security breaches.
- Coordinated emergency response procedures across multiple sites.
- Conducted routine patrols to ensure safety and compliance standards.
- Trained new team members on security protocols and response techniques.
- Collaborated with law enforcement during incident investigations.
- Developed incident reports and maintained accurate documentation of events.
- Responded swiftly to emergency situations, providing immediate assistance and coordinating with relevant authorities.
- Mitigated potential risks by conducting comprehensive site assessments and identifying areas requiring increased attention or improvement efforts.
- Reduced incidents of theft and vandalism by maintaining a strong presence in high-risk locations.
- Maintained accurate records of all incidents, actions taken, and follow-up measures required.
- Worked effectively under pressure during high-stress situations, remaining calm and focused on resolving issues efficiently.
- Provided excellent customer service while performing duties, fostering positive relationships with clients and building trust in our capabilities.
- Managed access control systems, ensuring that only authorized individuals were granted access to restricted areas.
Education
High School Diploma -
Morrison Community High School
Morrison, IL05-2007
Skills
- Office administration
- Document preparation
- File management
- Calendar management
- Fast learner
- Problem-solving
- Multitasking and organization
- Computer skills
- Task prioritization
Timeline
Second Assistant Receiving Manager
Menards
10.2021 - Current
Receiver
Lowes Home Improvment
09.2020 - 10.2021
Alarm Response Officer
Per Mar Security
07.2014 - 09.2020
High School Diploma -
Morrison Community High School