Summary
Work History
Education
Skills
Timeline
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Andrew Allen

Corpus Christi,TX

Summary

Proven server with a track record of enhancing guest experiences at Katz 21 Steakhouse by leveraging exceptional customer service and hospitality service expertise. Skilled in POS operation and teamwork, I improved service efficiency and quality control, contributing to a 20% increase in guest satisfaction scores. Demonstrates strong work ethic and memory retention, ensuring high standards of food safety and guest engagement.

Work History

Server

Blackbeards
Corpus Christi, TX
05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server /dra / Expo

Katz 21 Steakhouse
Corpus Christi, TX
07.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/expo

Texas Flame Steakhouse
Corpus Christi, TX
10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma - Carroll

Mary Carroll High School
Corpus Christi
06.2012

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food safety understanding
  • Sales Techniques
  • Order Accuracy
  • Supply Restocking
  • Quality Control
  • Food safety practices
  • Performance Improvement
  • Table Bussing
  • Suggestive Selling
  • Guest Relations Management
  • Point of sale operation
  • Relationship Management
  • Dining area maintenance
  • Allergy awareness
  • Order Management
  • Beverage Preparation
  • Tableside Etiquette
  • Food sales and promotion
  • Guest Seating
  • Table Setting
  • Item promotion
  • Table setting knowledge
  • Ordering Procedures
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Food and beverage pairings
  • Food Delivery
  • Regulatory Compliance
  • Food inspection

Timeline

Server

Blackbeards
05.2024

Server/expo

Texas Flame Steakhouse
10.2022

Server /dra / Expo

Katz 21 Steakhouse
07.2015

High School Diploma - Carroll

Mary Carroll High School
Andrew Allen