Andrew Azar
Encino,CA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
& Waffles
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Host/Server
The Gate
01.2023 - 02.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Shake Shack
10.2021 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Science - Computer Science And Programming
Los Angles Pierce College
Woodland Hills, CASkills
- Food Preparation and Safety
- Sales Expertise
- Order Accuracy
- Food Sales and Promotion
- Dining Customer Service
- Dining Area Maintenance
Languages
Arabic
Limited Working
Timeline
Server
& Waffles
02.2023 - Current
Host/Server
The Gate
01.2023 - 02.2023
Server
Shake Shack
10.2021 - 02.2023
Associate of Science - Computer Science And Programming
Los Angles Pierce College