Andrew Baker
Cuyahoga Falls,OH
Summary
During my three years in the work force my primary focus has been in customer service. I excel at customer satisfaction through effective communication, problem solving and attention to detail. After originally pursuing a Paramedic degree I have shifted my focus to a career in nursing. My customer service and communication skills will be a benefit as I work with both patients and staff. I bring a strong attention to detail, process controls and standards to my work. Also my friendly, upbeat personality and positive attitude are some of my greatest strengths.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS
11.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with insurance companies to get coverage on medications for patients.
- Worked with patients directly to get prescriptions filled, covered by insurance, and accurately dispensed in a timely fashion
Cashier Head Golf Staff Apparel and Footwear Salesman
Dicks Sporting Goods
10.2020 - 11.2021
- Oversaw sales of equipment and supplies for activities such as Golf, Exercise equipment, and other sports
- Satisfied customers with quick and comprehensive support for all needs, and educated customers on promotions to enhance sales
- Kept customers satisfied with quick and accurate transactions on registers while maintaining accurate register totals by carefully counting and securing cash
- Trained employees to capitalize on all sales and service opportunities with proactive approaches
- Met financial and administrative targets, accurately tracking funds and keeping records current
Gymnastics Coach
Little Leapers
01.2019 - 02.2020
- Worked as an educator for children ages 2 to 18
- Coached 4 teams as well as assisted in coaching a college ready elite team.
- Became a spotter to instruct gymnasts in new and advanced tricks.
- Learned how to interact with each age group as well as parents and caregivers in a professional manner.
Sandwich Artist
Subway
03.2018 - 01.2019
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
High School Diploma -
Stark State College
Canton, OH12.2024
Skills
- Working with Insurance
- Patient Profile Setup
- Bulk Medicine Prepacking
- Answering and Routing Calls
- Customer Service
- Working at a Register
- Time Management
- Team Contribution
- Payment Transactions
- Customer Focused
- Multi Tasking
- Accurate and Efficiency
Timeline
Pharmacy Technician
CVS
11.2021 - Current
Cashier Head Golf Staff Apparel and Footwear Salesman
Dicks Sporting Goods
10.2020 - 11.2021
Gymnastics Coach
Little Leapers
01.2019 - 02.2020
Sandwich Artist
Subway
03.2018 - 01.2019
High School Diploma -
Stark State College
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