Dynamic retail leader with a proven track record in driving sales and developing talent. Achieved top 10% sales performance while mentoring high-potential employees to promotions, fostering a culture of excellence and continuous improvement.
Overview
18
18
years of professional experience
Work History
Retail Store Manager
The Vitamin Shoppe
Syracuse
01.2023 - Current
Top 10% in company in total sales to plan, beat historical sales FY 23. 24, 25, and on track of 26.
Lead social media management across all of Upstate NY, driving traffic and sales through organic engagement and target ads.
Partnered with local businesses on grassroots events leading to community engagement and increase in traffic and sales.
Multi- Unit Retail Store Manager
Wireless Vision LLC.
Syracuse
01.2021 - Current
High performing leader in sales driving atmosphere. Lead from the front to drive revenue and profitability month over month.
Assistant Director of District Manager Development Group - Weekly soft skills, leadership, coaching, driving performance development for high potential employees striving to move up to management. Currently three employees in this group were promoted within the last 90 days.
Location ranked in top 30% of the business.
Interim Retail Manager
T-Mobile
Kennesaw
01.2018 - 01.2021
A servant leader who lives to make a difference. A bold, and enthusiastic leader with unlimited passion in the growth and development of future leaders.
Developed a new business lead generation process. Within the first 30 days, business went from 32% to sales goal to 138%, followed by 142% at 60 days, and 212% at 90 days.
Transcended second store as Associate Manager, leading our team to TOP 10% performance-based locations in T-Mobile. Pioneering high-performance based teams at multiple locations within the first six months in the position.
Web Development Project Manager
Rushcube
Kennesaw
01.2014 - 01.2016
Developed over 4,000 web pages in two years, contributing to firm's digital growth.
Executed front end development of web pages for marketing firm, enhancing user engagement.
Facilitated collaboration between domestic and international development teams to enhance project outcomes.
Established and managed social media presence for firm, increasing brand visibility and audience reach.
Quality Assurance Manager, Petty Officer 2nd Class
UNITED STATES NAVY
Patuxent River
01.2008 - 01.2013
Directed team of nine QA Representatives in executing Naval Aviation Maintenance Programs (NAMP) across six departments, enhancing operational compliance and training effectiveness.
Led training for Support Equipment and Planned Maintenance Programs, implementing policies and procedures for over 200 employees, reducing back-logged maintenance records by 53% and decreasing man-hours required.
Effectively managed the Support Equipment program, responsible for facilitating 1,456 SE inspections and 173 new SE records ahead of schedule.
Achieved top store ranking in total sales, sales comp, and conversion for FY 23, 24, 25; on track for continued growth in FY 26 across over 800 locations.
Ranked #10 in company for total sales, total sales comp to FY23, FY 24, FY25 AND YTD.
Director of social media management and engagement for Upstate NY. Increased growth by 300 percent.
Honored with the Navy and Marine Corps Achievement Medal in 2012 for exemplary performance.
Education
Bachelor - Human Resource Management
Colorado State University
Colorado Springs, CO
12-2026
Skills
Sales management
Customer service
Customer engagement
Inventory control
Project management
Team leadership
Strategic planning
Timeline
Retail Store Manager
The Vitamin Shoppe
01.2023 - Current
Multi- Unit Retail Store Manager
Wireless Vision LLC.
01.2021 - Current
Interim Retail Manager
T-Mobile
01.2018 - 01.2021
Web Development Project Manager
Rushcube
01.2014 - 01.2016
Quality Assurance Manager, Petty Officer 2nd Class