Brandon Vaughn-Pierce
Acworth,GA
Summary
Innovative and ambitious career sales professional with experience spanning 20 years in both telemarketing and retail sales, seeking an opportunity that offers growth along with lucrative earning potential.
Overview
21
21
years of professional experience
Work History
Retail Store Manager
AT&T
09.2023 - Current
- Conducted comprehensive training sessions for team members.
- Facilitated weekly assessments to pinpoint avenues for staff development.
- Performed thorough inventory evaluations.
- Utilized Salesforce and personal meetings to identify and develop new business opportunities.
- Evaluated daily sales performance.
- Revamped merchandising strategies to maximize revenue.
- Performed thorough audits to ensure store standards.
Retail Store Manager
AT&T
01.2021 - 08.2023
- Conducted comprehensive training sessions for staff.
- Facilitated regular team assessments to uncover areas for enhancement.
- Performed detailed stock assessments to maintain optimal inventory levels.
- Utilized Salesforce and personal meetings to generate new business opportunities.
- Monitored sales trends on a daily basis.
- Executed strategic product placement to enhance visual appeal.
- Conducted comprehensive store audits to ensure compliance with company standards.
Tech Specialist
Apple
03.2020 - 01.2021
- Resolved technical issues for existing customers across various Apple products promptly.
Retail Sales Consultant
AT&T
11.2014 - 06.2019
- Sold diverse range of AT&T products such as phones, home security, and internet.
- Regularly engaged in upselling to optimize client satisfaction.
- Addressed client concerns related to billing and warranty.
- Performed systematic troubleshooting to ensure device functionality.
- Processed customer transactions efficiently.
Sales Agent
Evolve Tele-Services, Inc
11.2004 - 11.2014
- Conducted telephone sales for diverse products featured in TV infomercials, priced between $200 and $3,000.
- Engaged potential clients with probing questions to maintain interest.
Education
High School Diploma - Business Administration
J.W Sexton
Lansing, MISkills
- Telemarketing
- Communication skills
- Technical Support
- Outside sales
- Merchandizing
- Troubleshooting
- Inside sales
- Sales management
- Negotiation
- Leadership
- CRM software
- Upselling
- Organizational skills
- Salesforce
- Technical support
- Customer service
- Computer literacy
- Retail Management
Timeline
Retail Store Manager
AT&T
09.2023 - Current
Retail Store Manager
AT&T
01.2021 - 08.2023
Tech Specialist
Apple
03.2020 - 01.2021
Retail Sales Consultant
AT&T
11.2014 - 06.2019
Sales Agent
Evolve Tele-Services, Inc
11.2004 - 11.2014
High School Diploma - Business Administration
J.W Sexton
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