Andrew Bazan
Fresno,CA
Summary
Seeking an opportunity to expand my knowledge and experience with a company that would allow me to utilize my potential to assist in the continued improvement of the organization.
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Commercial Sales Manager
AutoZone
Fresno
02.2013 - Current
- Evaluated local market to change sales tactics and product descriptions.
- Implemented innovative strategies to maximize revenue growth potential in various markets.
- Communicated with marketing team to maximize campaign effectiveness.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Maintained relationships with existing clients by providing superior customer service.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached, developed and motivated team to achieve revenue goals.
- Created detailed reports on sales performance metrics for management review.
- Ensured all required documents were submitted accurately and on time for each sale.
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Maintained effective customer communications and built strong customer relationships.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
Assistant Store Manager
NAPA Auto Parts
Fresno, CA
07.2010 - 03.2012
- Training staff
- Assist in employee evaluations, monitoring daily store operations, assist in the development of store personnel, meetings and establish store sales goals
- Prepare bank deposits
- Conduct cash audits
- Prepare employee work schedules
- Enforce company policies and procedures
Counter Sales
NAPA Auto Parts
Fresno, CA
08.2009 - 07.2010
- Responsible for providing customer service to NAPA customers by assisting them with their purchases and answering automotive product needs
- Complete sales transactions effectively and accurately
- Research inquiries
Dispatcher
NAPA Auto Parts
Fresno, CA
12.2008 - 08.2009
- Scheduling deliveries and dispatch delivery drivers on a timely basis
- Tracking and analyzing quality of the delivery service using Delivery Management System
- Process cash received by drivers and keep accurate records
- Inspect returned parts
Driver
NAPA Auto Parts
Fresno, CA
09.2007 - 12.2008
- Responsible for tracking, delivering materials and supplies in a timely manner
- Maintaining a distribution log to record all deliveries/pickups
- Manage cash/charge transactions correctly
Technician (Temporary Position)
PELCO
Fresno, CA
08.2006 - 08.2007
- Test camera boards for flaws or defect, repair or reject faulty boards, package approved cameras for shipping, pull parts and stock camera boards
- Drive forklift and scissor-lift to perform job duties
Merchandiser
Valley Wide Beverage Co.
Fresno, CA
12.2005 - 07.2006
- Responsible for developing, creating and observing product displays and informing store staff about new products, promotions and price changes
- Maintained store shelves by restocking shelves with product from inventory
- Provide information by reporting growth to supervisor
Assistant Manager
Me-N-Ed's Pizzeria
Fresno, CA
01.2005 - 02.2006
- Answer phones; take customer orders, cashier, dispatch delivery drivers, facilitate daily bank deposits and audits
- Obtain inventory of stock and reorder when necessary
Busboy
John's Incredible Pizza Co.
Fresno, CA
12.2003 - 01.2005
- Bus tables, refill ice and soda machines, maintain and stock clean dishes, utensils and napkin dispensers
- Service dining areas in a clean, safe, and orderly manner
Education
High School Diploma -
Bullard High School
06.2004
Skills
- Customer Service
- Computer Literacy
- Forklift Operation
- Scissor Lift Operation
- Sales strategizing
- Commercial sales practice
- Sales documentation
- Team building
- Effective customer communication
- Competitor research
- Commercial sales experience
- Onboarding and coaching
- Corporate account management
- Service delivery coordination
- Automotive parts expert
- Sales quotas
Certification
- ASE Certified Parts Professional Certification - NAPA Auto Parts
- Customer Care Service Certification - NAPA Auto Parts
- Management Training - NAPA Auto Parts
- Occupational Safety and Health Act (OSHA) Training - NAPA Auto Parts
- Management Training - Me-N-Ed's Pizzeria
References
Available upon request.
Timeline
Commercial Sales Manager
AutoZone
02.2013 - Current
Assistant Store Manager
NAPA Auto Parts
07.2010 - 03.2012
Counter Sales
NAPA Auto Parts
08.2009 - 07.2010
Dispatcher
NAPA Auto Parts
12.2008 - 08.2009
Driver
NAPA Auto Parts
09.2007 - 12.2008
Technician (Temporary Position)
PELCO
08.2006 - 08.2007
Merchandiser
Valley Wide Beverage Co.
12.2005 - 07.2006
Assistant Manager
Me-N-Ed's Pizzeria
01.2005 - 02.2006
Busboy
John's Incredible Pizza Co.
12.2003 - 01.2005
High School Diploma -
Bullard High School