Summary
Overview
Work History
Education
Skills
Timeline

Matthew Bailey

Deland

Summary

Conscientious problem solver with background in store management, inventory control, and customer service. Have experience with food delivery and safety, material handling, forklift operation, parts inspection, quality control and housekeeping.

Overview

21
21
years of professional experience

Work History

Commercial Sales Manager

O'Reilly Auto Parts
12.2024 - 06.2025
  • Developed and executed commercial sales strategies to enhance market penetration.
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Increased company profit [Number]% through upselling packages to corporate groups.

Assistant Manager

O'Reilly Auto Parts
03.2024 - 12.2024
  • Supervised daily operations to ensure optimal customer service and inventory management.
  • Implemented process improvements that increased efficiency in store operations and reduced errors.
  • Resolved customer inquiries and complaints effectively, strengthening customer relationships and loyalty.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Assistant Manager

O'Reilly Auto Parts
01.2022 - 03.2024
  • Developed training programs for new staff, enhancing team performance and product knowledge.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Delivery Driver and Food Prep

Riverwalk Pizzeria and Brew Pub
02.2021 - 09.2021
  • Timely Deliver Orders
  • Weigh out and portion ingredients
  • Wash and sanitize all kitchen utensils and containers
  • Cook certain sauces and dips
  • Mix and make the dough for pizzas
  • General housekeeping

Delivery Driver

Uber Eats
07.2019 - 01.2021
  • Accept Deliveries
  • Timely Transport
  • Great Customer Service
  • Maintain Professional Appearance and Manners

Facilities

Wawa Inc.
07.2018 - 07.2019
  • Housekeeping
  • Inventory Stock
  • Freight Management
  • Groundskeeping

Line Operator

Advanced Drainage Systems Inc.
06.2009 - 12.2017
  • Operated manufacturing equipment to maximize product throughput and minimize downtime.
  • Completed housekeeping and maintenance duties in the production area. Exemplified a positive attitude as a team member in a dynamic, fast-paced environment.
  • Informed relief shift and superiors about machine production and status, material processes, department needs and any problems.
  • Ran plastic extrusion molding machines and peripheral equipment.

General Machinist

Acuity Brands Lighting
03.2008 - 11.2008
  • Measured instruments to verify compliance with precise specifications.
  • Operated hand tools, drill presses, riveting machines and tap burners.
  • Executed bench, machine and hand tool work in shaping, fitting, and assembling machine parts from metal stock.
  • Maintained logs, lists and files and promptly completed all necessary paperwork.

Machine Operator

Volt Temporary Services
02.2006 - 01.2007
  • Maintained and repaired equipment and facilities. Analyzed all required blueprints, drawings, work orders and sketches to correctly fabricate and install products and parts.
  • Measured work piece dimensions to determine machine operation accuracy.
  • Operated drill presses, milling machines, rivet and hardware presses safely and correctly.

Shipping Receiving

Office Depot
09.2004 - 03.2006
  • Checked all load-related documentation to ensure that it is complete and accurate
  • Maintained accurate stock records and schedules. Selected products for specific routes according to pick sheets.
  • Unloaded, picked, staged and loaded products for shipping.
  • Oversaw warehousing and storage practices.
  • Transported goods from racks, shelves and vehicles.

Education

High School Diploma -

Hardee Senior High School, Wauchula, FL
01.2000

Skills

  • Food safety practices
  • Proficient in forklift handling
  • Inventory control expertise
  • Customer engagement skills
  • Timely package transportation
  • Proficient in troubleshooting
  • Customer service
  • Returns handling expertise
  • Resource allocation
  • Commercial sales experience
  • Effective customer communication
  • Coordination of service delivery

Timeline

Commercial Sales Manager - O'Reilly Auto Parts
12.2024 - 06.2025
Assistant Manager - O'Reilly Auto Parts
03.2024 - 12.2024
Assistant Manager - O'Reilly Auto Parts
01.2022 - 03.2024
Delivery Driver and Food Prep - Riverwalk Pizzeria and Brew Pub
02.2021 - 09.2021
Delivery Driver - Uber Eats
07.2019 - 01.2021
Facilities - Wawa Inc.
07.2018 - 07.2019
Line Operator - Advanced Drainage Systems Inc.
06.2009 - 12.2017
General Machinist - Acuity Brands Lighting
03.2008 - 11.2008
Machine Operator - Volt Temporary Services
02.2006 - 01.2007
Shipping Receiving - Office Depot
09.2004 - 03.2006
Hardee Senior High School - High School Diploma,

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