Andrew Benyo
Pace
Summary
Dynamic Acquisition Liaison with the United States Coast Guard, adept at fostering collaborative relationships and driving solutions development. Expert in reporting and data analysis, successfully optimizing operational processes and enhancing customer experiences. Proven ability to resolve complex issues and implement strategic improvements, significantly elevating service quality and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Acquisition Liaison
United States Coast Guard
06.2024 - Current
- Successfully communicated with entities inside and outside of business.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Chief Electronics Technician
United States Coast Gaurd
01.2023 - 06.2024
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Created interactive goggle map to track all Electronic Support Detachments and the units they served.
- Identified areas in need of improvement and implemented solutions.
Lead Electronics Technician
United States Coast Gaurd
05.2020 - 01.2023
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Led preventative maintenance and inspections to limit electrical issues.
- Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Diagnosed and repaired complex faults within target timeframes.
- Calibrated electrical components and systems to optimize performance.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Estimated numerical length of runs during new service installations.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Conferred with engineers and designers to investigate and solve failure issues.
- Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
Instructor
United States Coast Gaurd
06.2015 - 05.2020
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Taught over 375 entry level Electronics technicians on operating, troubleshooting and maintaining the Coast Guards SeaWatch Command and control system.
- Analyzed and evaluated training effectiveness and program outcomes.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance metrics.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Designed and delivered web-based, self-directed learning materials.
- Proved successful working within tight deadlines and a fast-paced environment while instructing in Bahrain.
- Optimized learning plans based on student performance and feedback.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Reviewed class and student records to identify improvement opportunities.
- Increased student participation via engaging lectures and assignments.
- Oversaw curriculum development and implementation in alignment with best practices.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Adapted teaching methods and materials to meet students' varying needs.
- Provided coaching and mentoring to employees.
Electronics Technician Second Class
United States Coast Gaurd
02.2011 - 06.2015
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Diagnosed and repaired complex faults within target timeframes.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Led preventative maintenance and inspections to limit electrical issues.
- Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Conferred with engineers and designers to investigate and solve failure issues.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
- Devised and implemented updates and resolutions for handling risks, maintaining compliance and improving designs.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Implemented operational timelines for service shut-offs to be observed.
- Estimated numerical length of runs during new service installations.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Fire Control Technician
United States Coast Gaurd
07.2008 - 02.2011
- Used technical skills, tools, and techniques like soldering to repair parts.
Education
Master of Science - Cyber Security
American Military University
Charles Town, WV06-2026
Bachelor of Science - Electrical Technology
Thomas Edison State University
Trenton, NJ12-2022
Associate of Applied Science - Applied Electronic Studies
Thomas Edison State University
Trenton, NJ06-2014
High School Diploma -
Forest Park High School
Woodbridge, VA06-2003
Skills
- Reporting
- Goal setting
- Verbal and written communication
- Solutions development
- Complex problems analysis
- Incidents management
- Intercultural awareness
- Remediation strategies
- Report generation
- Recordkeeping
- Collaborative relationships
- Policies and procedures implementation
- Strategic partnerships
- Activity planning
- Issue resolution
- Multidisciplinary collaboration
- Team collaboration
Certification
- Certified Ethical Hacker
Timeline
Acquisition Liaison
United States Coast Guard
06.2024 - Current
Chief Electronics Technician
United States Coast Gaurd
01.2023 - 06.2024
Lead Electronics Technician
United States Coast Gaurd
05.2020 - 01.2023
Instructor
United States Coast Gaurd
06.2015 - 05.2020
Electronics Technician Second Class
United States Coast Gaurd
02.2011 - 06.2015
Fire Control Technician
United States Coast Gaurd
07.2008 - 02.2011
Master of Science - Cyber Security
American Military University
Bachelor of Science - Electrical Technology
Thomas Edison State University
Associate of Applied Science - Applied Electronic Studies
Thomas Edison State University
High School Diploma -
Forest Park High School
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