Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Bergholtz

Calabasas,CA

Summary

Proven leader and efficient team player with extensive experience in retail management and customer service, notably at Starbucks. Excelled in beverage preparation and sales expertise, enhancing customer engagement and operational efficiency. Demonstrated exceptional skill in cash handling and team leadership, significantly improving service delivery and customer satisfaction. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Thousand Oaks, CA
04.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Assistant Manager

Spirit Halloween Store
Simi Valley, CA
09.2022 - 07.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Lifeguard

Daland Swim School
Thousand Oaks, CA
06.2021 - 01.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks, CA
06.2023

Skills

  • Cash Handling
  • Beverage Preparation
  • Retail Management
  • Team Player
  • Friendly and outgoing
  • Team Leadership

Timeline

Barista

Starbucks
04.2024 - Current

Assistant Manager

Spirit Halloween Store
09.2022 - 07.2024

Lifeguard

Daland Swim School
06.2021 - 01.2022

High School Diploma -

Thousand Oaks High School
Andrew Bergholtz