Summary
Work History
Education
Skills
Timeline
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Andrew Bergstrom

Columbus,OH

Summary

Dynamic Store Associate at Big Lots with a proven track record in enhancing customer satisfaction through exceptional service and effective communication. Skilled in cash handling and POS operation, I excel in problem-solving and relationship building, ensuring a positive shopping experience while maintaining a clean and safe environment. Reliable and adaptable team player committed to excellence.

Work History

Store Associate

Big Lots
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor Of Science - Human Development

Eastern Michigan University
Ypsilanti, MI

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Problem-solving acumen
  • Flexible schedule adaptability
  • Relationship building
  • Returns and exchanges handling
  • Patience and empathy demonstration
  • Computer literacy fundamentals
  • POS system operation
  • Loss prevention awareness
  • Effective communication
  • Conflict resolution
  • Friendly and helpful
  • Reliable and responsible

Timeline

Store Associate

Big Lots

Bachelor Of Science - Human Development

Eastern Michigan University
Andrew Bergstrom