Andrew Beth
Downers Grove,Illinois
Summary
I'm going into the summer before my freshman year of college looking to make a little extra money and I believe that this will be the best fit for me. I've been an avid fan of Magic The Gathering for the last six years and would love to work in a place that could bring me closer to a hobby that I enjoy, people with similar interests as myself, and potentially learn something about working in a different industry that I haven't had experience in yet.
Overview
2
2
years of professional experience
Work History
Phone Clerk
Giordanos Family Restaurant
Downers Grove, Illinois
06.2023 - Current
- Provided customer service support for inquiries, orders, and complaints.
- Handled all customer inquiries in a professional manner.
- Assisted in training new phone clerks as needed.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Resolved customer inquiries, questions and concerns to consistently offer quality service.
Referee
USA Hockey
Downers Grove, Illinois
11.2022 - Current
- Called penalties, offsides and other infractions during matches.
- Enforced disciplinary action for rule violations.
- Stopped play for injuries or dangerous situations on the ice.
- Maintained order in the stands by dealing with unruly spectators.
- Attended periodic referee training sessions as required.
Daycare Attendant
Downers Grove Dog Training & Grooming
Downers Grove, Illinois
10.2022 - 03.2023
- Provided a safe environment for the dogs by monitoring their activities at all times.
- Kept play area organized, cleaned toys and equipment after use.
- Sanitized toys and crates to maintain clean, safe environment.
Education
High School Diploma -
Downers Grove North
Downers Grove, ILSkills
- Call handling
- Customer Service
- Payment Processing
- Answering questions
- Product Knowledge
Timeline
Phone Clerk
Giordanos Family Restaurant
06.2023 - Current
Referee
USA Hockey
11.2022 - Current
Daycare Attendant
Downers Grove Dog Training & Grooming
10.2022 - 03.2023
High School Diploma -
Downers Grove North
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