Summary
Work History
Education
Skills
Timeline
Generic

Treena Sojourner

Philadelphia,PA

Summary

Dynamic customer service professional with a proven track record at TEKMedia, excelling in complaint handling and call management. Adept at enhancing user experience through technical support and effective communication. Recognized for reliability and attention to detail, consistently achieving high customer satisfaction in fast-paced environments.

Work History

Phone Representative

TEKMedia
2020 - 2021
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Managed high-volume calls efficiently, ensuring timely resolution of issues.
  • Provided technical support for software applications, improving user experience.
  • Documented customer interactions in CRM system for accurate record-keeping.

Customer Service Cashier

99c Only Store
2018 - 2018
  • Processed transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash drawer, ensuring accuracy in daily reconciliation.
  • Maintained cleanliness and organization of checkout area for optimal efficiency.

Event Security Guard

Shark Bar & Grille
2017 - 2017
  • Monitored venue access points to ensure safety and compliance with regulations.
  • Conducted regular patrols to deter potential disturbances and maintain a secure environment.
  • Assisted event staff in managing crowd control to enhance attendee experience and safety.
  • Responded promptly to incidents, ensuring swift resolution and minimal disruption to events.

Education

GED -

March Mountain
Moreno Valley Ca

Skills

Goal oriented

Timeline

Phone Representative

TEKMedia
2020 - 2021

Customer Service Cashier

99c Only Store
2018 - 2018

Event Security Guard

Shark Bar & Grille
2017 - 2017

GED -

March Mountain

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Treena Sojourner