Phone Representative
Ambulance Medical Billing
12.2022 - 06.2023
- Managed incoming calls to assist patients with billing inquiries.
- Processed patient information accurately into billing software.
- Resolved discrepancies in billing statements through effective communication.
- Collaborated with medical staff to clarify billing details and procedures.
- Ensured compliance with healthcare regulations regarding patient data handling.
- Conducted thorough follow-ups with customers after initial contact, ensuring satisfaction levels were met or exceeded.