Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Andrew Bisley

Summary

Experienced server/bartender with over 10 years of dedicated service in the hospitality industry. Known for engaging personality and adaptable approach, consistently providing upbeat and friendly service to anticipate and fulfill customer needs. Demonstrated commitment to creating enjoyable dining experiences resulting in development and retention of a loyal clientele. Focus on building lasting relationships and continuously striving to enhance overall guest experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server/Bartender

Rockledge Grille
08.2024 - Current


  • Banquet Set Ups and Service up to 100+ guests
  • Knowledge of full menu and cocktails/ spirits list and wine
  • Upselling professionally
  • Creating regular clientele

Server/Bartender

Brio Tuscan Grille
11.2019 - 07.2024
  • Basic opening and closing procedures/ sidework
  • Greeting guests in timely and polite manner
  • Entering guests drinks and food orders according to specific seat numbers
  • Knowledge of full menu and cocktails/ spirits list

Server

The Cook and the Bear
07.2018 - 05.2019
  • Creating and maintaining a regular clientele
  • Taking and running drink and food orders with a timely and professional manner
  • Giving patrons the upmost respect and undivided attention

Server/Bartender Shift Manager

The Half Door
02.2018 - 07.2018
  • Standard Opening, closing and mid shift procedures to upkeep the professional care given to patrons
  • Maintaining fully stocked and clean bar
  • Keyholder


Server

Zohara Mediterranean Kitchen
06.2017 - 02.2018
  • Fine dining in a fast paced and professional restaurant
  • Problem solving, making sure guests are satisfied
  • Handling higher volume of customers regularly



Server

Beachland Tavern
12.2016 - 01.2017
  • Greeting customers, taking food and drink orders
  • Creating and maintaining a constant clientele base
  • Skilled at anticipating, identifying and fulfilling guests needs

Server/Host/Expediter

Cuvee - Champagne and Tapas Bar
07.2014 - 12.2015
  • Ability to work under pressure in a fast paced environment
  • Training in and continual involvement with VIP clientele
  • Aptitude in recommending food, wine and alcohol upon request
  • Obtain food and drink orders from patrons quickly and accurately, serve drinks and collect payments

Bartender/Server/Host

Bertucci's Italian Restaurant
09.2013 - 07.2014
  • Answering phones to take to-go orders and reservations
  • Set up and breakdown procedures of restaurant and bar
  • Prepared checks and collected payments
  • Maintained clean and sanitary work areas and tables
  • Skilled in anticipating, identifying and fulfilling guests needs
  • Trained in guest issue resolution

Education

Diploma - General Studies

Conard High School
West Hartford, CT

Skills

  • Guest Relations
  • Restaurant Experience
  • Restaurant Management/Supervision
  • Cash Handling
  • Serving/Bartending
  • Fine Dining Experience
  • Retail Sales
  • Team Development
  • Busser/Barback
  • Upselling
  • Customer Service
  • Cocktail Experience
  • Expediting
  • Banquet Service
  • Serve-Safe Food Handlers and TIPS Certification
  • Experienced in multiple POS systems
  • Up-selling
  • Food and Beverage pairing
  • Wine and Liquor knowledge

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Certification

  • ServSafe Alcohol Certification - National Restaurant Association.
  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
  • TIPS (Training for Intervention Procedures) Alcohol Certification – Health Communications, Inc.

Timeline

Server/Bartender

Rockledge Grille
08.2024 - Current

Server/Bartender

Brio Tuscan Grille
11.2019 - 07.2024

Server

The Cook and the Bear
07.2018 - 05.2019

Server/Bartender Shift Manager

The Half Door
02.2018 - 07.2018

Server

Zohara Mediterranean Kitchen
06.2017 - 02.2018

Server

Beachland Tavern
12.2016 - 01.2017

Server/Host/Expediter

Cuvee - Champagne and Tapas Bar
07.2014 - 12.2015

Bartender/Server/Host

Bertucci's Italian Restaurant
09.2013 - 07.2014

Diploma - General Studies

Conard High School

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Andrew Bisley